# Renewals Leader

**Company**: Anthropic
**Location**: San Francisco, CA | New York City, NY
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Salary**: $260,000-$315,000 USD
**Category**: Sales
**Industry**: Technology
**Wikidata**: https://www.wikidata.org/wiki/Q116758847

**Apply**: https://job-boards.greenhouse.io/anthropic/jobs/5237923008?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_e72aaf99-6a6

## Description

We're looking for a Renewals Leader to build and scale the function that protects and grows Anthropic's recurring and committed revenue. This role owns renewals strategy, execution, and forecasting , ensuring we deliver exceptional customer outcomes while sustaining durable, predictable revenue as our enterprise base scales.

Anthropic operates on a consumption-based model, which makes this fundamentally different from a traditional renewals role. Your team won't simply be renewing contracts on a fixed cycle , they'll be managing customer commitments in step with real usage, catching consumption risk early, and converting healthy adoption into expanded commitments.

You'll lead and develop a team of Renewals Managers, partner closely with Sales, Deal Desk, Finance, and Customer Success, and serve as a trusted commercial voice in front of strategic customers. This is a builder's role: you'll be one of the first dedicated leaders for this function, so the processes, culture, and standards you set become the template.

Responsibilities:

- Build and lead the renewals team. Hire, develop, and retain a team of Renewals Managers. Define how the function covers the customer base, set the performance bar, and create a culture of accountability and customer-centricity.

- Own the renewal number. Own renewal bookings, gross and net retention, on-time renewal metrics, forecast accuracy, and renewal pipeline health. Identify risk early and implement mitigation strategies to reduce churn and contraction.

- Define the operating model. Establish scalable renewal playbooks, stage definitions, qualification criteria, and operational rigor , adapted for the realities of consumption-based revenue rather than fixed contract cycles.

- Forecast with rigor. Drive accurate weekly and monthly renewal forecasting and reporting that leadership can plan against, grounded in usage data and customer health signals.

- Drive expansion at renewal. Partner with Sales and Customer Success to convert adoption depth into expanded commitments, and lead executive-level renewal conversations for strategic accounts where required.

- Collaborate across the GTM organization. Work with Sales on territory and account strategy, with Deal Desk and Finance on pricing, terms, and approvals, and with Strategy & Operations on forecasting and field alignment.

- Lead with an AI-first mindset. Use data, automation, and tooling , including Claude , to optimize renewal processes, monitor KPIs, and continuously raise the bar on performance.

Requirements:

- 8–12+ years of experience in SaaS, PaaS, or consumption-led businesses, with significant exposure to renewals, retention, sales, or customer success

- 3–5+ years of people management experience leading renewals, retention, or commercial teams

- A proven track record of owning and exceeding renewal and retention targets in complex, enterprise deal cycles

- Excellent forecasting and pipeline management skills, with a reliable, evidence-based approach to calling the number

- Demonstrated ability to influence cross-functional stakeholders , Sales, Finance, Deal Desk, and Customer Success , at all levels

- A strong analytical mindset and comfort using data to drive decisions

Preferred qualifications include direct experience with consumption-based or usage-based pricing models, background in data, AI, cloud, or developer-platform businesses, experience building a renewals or retention function from the ground up, and experience operating across multiple regions and markets.

## Skills

### Required
- Renewals
- Retention
- Sales
- Customer Success
- Forecasting
- Pipeline Management
- Data Analysis
- Automation
- Tooling

### Nice to have
- Consumption-based Pricing Models
- Usage-based Pricing Models
- Data
- AI
- Cloud
- Developer-platform Businesses

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/anthropic/jobs/5237923008?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)