# Claims Handler - RPA

**Company**: Davies
**Location**: Glasgow
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Category**: Insurance
**Industry**: Insurance

**Apply**: https://davies.pinpointhq.com/en/postings/a5f784b4-4d1f-4a53-9d92-e4e384a26be5?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_e718ca32-7b2

## Description

At Davies, people are at the heart of all they do. The company succeeds through teamwork and offers a great place to work with excellent benefits.

Davies is seeking an experienced Claims Handler to join their growing Casualty team. The successful candidate will provide a first-class proactive claims handling service to major clients in a stimulating environment.

## Key Responsibilities

The Claims Handler will be responsible for:

- Communicating with insurers, policyholders, and brokers

- Handling allocated claims, either from their desk or by referring them to a field adjuster for on-site investigation when necessary

- Obtaining all relevant evidence and documentation

- Determining appropriate actions to resolve each case

- Preparing detailed reports, advising on policy indemnity, legal liability, quantum, and tactics as needed

- Negotiating settlements within agreed authority limits

- Maintaining proactive communication with all parties involved

- Handling cases according to documented procedures and client requirements

- Regularly reviewing and maintaining proper reserves

- Staying updated on technical changes relevant to their role, including participating in company-facilitated training programs

## Skills, Knowledge & Expertise

The ideal candidate will have:

- Proficiency in managing claims from cradle to grave

- Experience managing property claims

- Experience with the investigation of liability claims

- Knowledge of how to value injury claims

- Understanding of Civil Procedure Rules and the Claims Portal

- Commitment to delivering outstanding customer service

- Collaborative team player

- Management of personal caseload

- Demonstrated adaptability and versatility

Desirable skills include:

- Experience in managing Employer's Liability (EL) & Public Liability (PL) claims

- Familiarity with reserving strategies

- Exceptional communication abilities across various levels

## Benefits

Davies offers a range of benefits, including:

- Exclusive Rewards Platform with discounts at over 800 retailers

- Generous Holiday Allowance, starting with 25 days of holiday, in addition to UK bank holidays

- Professional Growth opportunities, including ongoing development opportunities, training programs, and support in obtaining professional qualifications

- Career & Purpose benefits, such as the Davies Innovation Lab, leadership training programme, and funding for professional qualifications

- Environmental & Social benefits, including The Davies Foundation, local charity funding, and employee volunteering programme

- Financial Health benefits, such as a pension with 5% employee and 5% employer contribution, life assurance, and cycle to work scheme

- Mental, Physical & Emotional Wellbeing benefits, including a wellbeing centre, discounts with hundreds of UK retailers, and flexible working

## Skills

### Required
- claims handling
- property claims
- liability claims
- injury claims
- Civil Procedure Rules
- Claims Portal
- customer service

### Nice to have
- Employer's Liability (EL) & Public Liability (PL) claims
- reserving strategies
- exceptional communication abilities

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Source: [Apply at davies.pinpointhq.com](https://davies.pinpointhq.com/en/postings/a5f784b4-4d1f-4a53-9d92-e4e384a26be5?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)