# GP Surgery Medical Secretary

**Company**: Grovelands Medical Centre
**Location**: London
**Work arrangement**: onsite
**Job type**: part-time
**Salary**: Negotiable
**Category**: Healthcare
**Industry**: Healthcare

**Apply**: https://www.jobs.nhs.uk/candidate/jobadvert/A1133-26-0002?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_e706c60b-b9a

## Description

You will be responsible for all referral and onward patient journey management. You will accurately update patient records, while also providing a professional and welcoming service to patients and supporting the wider team.

Applications are welcome from those dedicated to a caring ethos, high performance standards, team working and strong work ethics. We are recruiting for a minimum of 20 hours per week. Please only apply if you can commit to these commitments as advertised.

**Main duties of the job**

- Receive, assist, and direct patients in a courteous and professional manner

- Manage incoming and outgoing referrals via the eRS system and other WNCL referral system, documents and third-party information, and handle inquiries efficiently

- Carry out general administrative tasks including filing, scanning, and document management as needed

- Liaise with clinical and administrative staff to support the smooth running of the service

- Maintain confidentiality and adhere to data protection guidelines at all times

- Support the practice team with any additional administrative duties as required, including reception covers.

**Job responsibilities**

- Create patient letters, discharge summaries, and general correspondence.

- Respond efficiently to telephone calls and emails from patients, carers, and healthcare professionals, referring to relevant departments or agencies when necessary.

- Acquire and apply necessary medical terminology.

- Manage eRS system worklist, A&G queries, rejections, etc.

- Liaise with the hospital teams, referral gateway, and private providers as needed to coordinate patient referrals, admissions, and appointments queries.

- Action two-week wait and fast-track referrals promptly to ensure timely appointments. Safety net these referrals and action any issues that arise.

- Keep relevant colleagues informed of hospital structure and referral pathway changes. Action incoming emails as per your role.

**Person Specification**

- Essential qualifications:

+ Typing skills, good standard of IT literacy including all MS programs   + At least 3 GCSE grade A-C or equivalent   + Knowledge of EMIS clinical system, DOCMAN, eRS

- Desirable qualifications:

+ Detailed knowledge of the eRS system

## Skills

### Required
- EMIS clinical system
- DOCMAN
- eRS
- MS Office
- medical terminology

### Nice to have
- detailed knowledge of the eRS system

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Source: [Apply at jobs.nhs.uk](https://www.jobs.nhs.uk/candidate/jobadvert/A1133-26-0002?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)