# RBC Licensed Insurance Advisor for Home & Auto

**Company**: Royal Bank of Canada (RBC)
**Location**: Mississauga, Ontario
**Job type**: full-time
**Category**: Insurance
**Industry**: Finance

**Apply**: https://rbc.wd3.myworkdayjobs.com/en-US/RBCGLOBAL1/job/MISSISSAUGA-Ontario-Canada/Insurance-Advisor-Home---Auto---Advice-Centre_R-0000189527-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_e691527e-ec2

## Description

This role at RBC Insurance Advice Centre gives you the best of both worlds - the flexibility you need for your life and the fulfillment you seek in your work.

As an RBC Licensed Insurance Advisor for Home & Auto, you’ll be the trusted voice on the other end of the phone providing insurance advice and options to help clients protect what’s important to them.

**Responsibilities**

- Provide insurance advice and solutions to clients based on their needs through inbound calls

- Exhibit a consistent, positive client experience with every conversation and resolve client concerns at first point of contact, demonstrating relationship building through meaningful discussions

- Complete personalized needs assessments and reviews by leveraging tools, resources, and calculators to demonstrate value and support advice recommendations

- Demonstrate a solid understanding of regulatory risk when underwriting and updating home & auto insurance policies

- Use procedures effectively and seamlessly during conversations with clients

- Cultivate and maintain relationships with partners to work as one RBC team

**Requirements**

- Willingness and ability to successfully obtain the General Insurance License for Ontario (Other Than Life) and the General Insurance License for all provinces

- Exceptional customer service skills with the ability to build strong relationships and connect with clients

- Flexibility to work all shifts within the hours of operation

- Digital literacy across a broad range of services

**Nice-to-haves**

- Possession of the Other Than Life (OTL) license at time of application

- Fluent in both French and English

- Post-secondary education

- Knowledge of insurance products

- Customer service and/or sales experience in a contact centre environment

**Benefits**

- Working with an award-winning team

- A comprehensive Total Rewards package that prioritizes your overall wellbeing

- Flexible work arrangements and leaders who support your needs

- An opportunity to have real impact on the lives of our clients and the communities you serve

## Skills

### Required
- Auto Insurance
- Customer Service
- Sales
- French

### Nice to have
- Post-secondary education
- Insurance products knowledge
- Contact centre experience

---

Source: [Apply at rbc.wd3.myworkdayjobs.com](https://rbc.wd3.myworkdayjobs.com/en-US/RBCGLOBAL1/job/MISSISSAUGA-Ontario-Canada/Insurance-Advisor-Home---Auto---Advice-Centre_R-0000189527-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)