# Contribution Trade Ops Associate I

**Company**: Human Interest
**Location**: Remote, United States
**Work arrangement**: remote
**Experience**: entry
**Job type**: full-time
**Salary**: $21.00 - $24.00 per hour
**Category**: Operations
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/humaninterest/jobs/8345546?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_e66e1e59-cb9

## Description

Human Interest is on a mission to ensure that people in all lines of work have access to retirement benefits.

As a member of the Contribution Trade Operations team, you will play a key role in supporting day-to-day operations at a rapidly scaling startup. You will ensure accurate and timely payroll processing while helping to build and refine processes from the ground up.

Responsibilities:

- Ensure that all data is reviewed for accuracy and discrepancies are identified and escalated, contributing to accurate and compliant customer accounts.

- Achieve consistent, timely processing of contributions, meeting deadlines and ensuring customers’ contributions are correctly applied without delays.

- Proactively identify discrepancies and correct errors, ensuring high-quality, consistent data for reporting and operational purposes.

- Support a smooth flow of information between teams to resolve customer inquiries quickly and contribute ideas to streamline workflows, improving overall operational efficiency.

- Gain proficiency in the company's operational processes, becoming a trusted point of contact for day-to-day support and offering insights on how to enhance these processes.

- Assist in the successful completion of key projects by contributing to tasks on time, supporting project leads, and ensuring high standards of quality in project deliverables.

Requirements:

- 1-2 years of experience in Accounting or 401(k) Recordkeeping (preferred)

- Strong attention to detail

- Good organizational skills

- Clear communication skills, both verbal and written

- Ability to work efficiently in a fast-paced environment

- Comfortable working both independently and as part of a team

- Strong aptitude for working with numbers

- Time management skills to prioritize tasks effectively

- Basic problem-solving abilities

- Interest in research and learning

- Willingness to identify and suggest process improvements

Benefits:

- A great 401(k) plan with a dollar-for-dollar employer match up to 4% of compensation (immediately vested) and $0 plan fees

- Top-of-the-line health plans, as well as dental and vision insurance

- Generous PTO and parental leave policies

- Addition Wealth - Unlimited access to digital tools, financial professionals, and a knowledge center to help you understand your equity and support your financial wellness

- Lyra - Enhanced Mental Health Support for Employees and dependents

- Carrot - Fertility healthcare and family forming benefits

- Candidly - Student loan resource to help you and your family plan, borrow, and repay student debt

- Monthly work-from-home stipend; quarterly lifestyle stipend

- Employee Resource Groups including Veterans, Lift Ev’ry Voice, Pride, LatinX, Families, and Women in Tech

- Fun online and regional events and celebrations and department and company offsites

## Skills

### Required
- Accounting
- 401(k) Recordkeeping
- attention to detail
- organizational skills
- communication skills
- problem-solving abilities

### Nice to have
- Bachelor's Degree
- Basic reconciliation skills

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/humaninterest/jobs/8345546?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)