# Medical Assistant

**Company**: International Organization for Migration (IOM)
**Location**: Pretoria, South Africa
**Job type**: contract
**Category**: Healthcare
**Industry**: Healthcare

**Apply**: https://fa-evlj-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1001/job/23878?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_e65d65a4-b0f

## Description

We are seeking a Medical Assistant to join our team in Pretoria, South Africa. As a Medical Assistant, you will provide information and support to migrants, perform data entry and administrative tasks, and contribute to the smooth operation of the Migration Health Assessment Centre (MHAC).

**Job Summary:** Under the supervision of the Chief of Mission and Sub-regional Director, the Medical Assistant will work in the MHAC, providing support to migrants and performing various administrative tasks.

**Responsibilities:**

- Provide information to migrants regarding health assessments and IOM services

- Register migrants in the IOM database, schedule and confirm medical appointments, and receive and communicate messages for medical staff and beneficiaries

- Prepare master lists of migrants scheduled for health assessment processing and submit them to respective service providers

- Maintain daily statistics related to health assessments and update records

- Contribute to customer satisfaction evaluation management

- Perform data processing activities, such as receiving and explaining the registration process to applicants, checking applicant's identity, entering biodata, and taking photos

- Receive and process completed medical examination forms, x-rays, and other documents

- Prepare, sort, and package medical files and other documents during mobile migration health assessment missions

- Transmit completed medical forms, DNA packages, and other medical documents to partners

- File incoming/outgoing letters, reports, and documents

- Check, print, and make photocopies of bank deposit slips

**Requirements:**

- University degree with at least two years of relevant working experience, or secondary school diploma with at least four years of relevant working experience

- Certificate in IT/data entry is an advantage

- Master's degree is an advantage

- Experience in computer data entry, elaboration, and analysis, or in a call centre in a busy institution, preferably a medical one

- Knowledge of customer care and medical terminology

- Previous working experience with NGOs or international organizations is an added advantage

- Proven knowledge and/or certification in data analysis tools, such as Power BI, or in the programming language SQL

- Excellent communication skills, fast and accurate typing, and high computer literacy in Windows and MS Office

- Fluency in English (oral and written) is required; common local languages spoken in South Africa are desirable

**Benefits:** IOM offers a respectful, inclusive, and supportive workplace where all employees can thrive professionally and feel valued.

## Skills

### Required
- data entry
- customer care
- medical terminology
- communication skills
- typing
- Windows
- MS Office

### Nice to have
- Power BI
- SQL
- Electronic Health Record Systems (EHRs)
- leadership skills

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Source: [Apply at fa-evlj-saasfaprod1.fa.ocs.oraclecloud.com](https://fa-evlj-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1001/job/23878?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)