# Technical Product Leader - AI Quality and Evaluation

**Company**: Salesforce
**Location**: San Francisco, California
**Work arrangement**: remote
**Experience**: senior
**Job type**: full-time
**Salary**: $218,400 - $365,200 annually
**Category**: Product Management
**Industry**: Technology

**Apply**: https://salesforce.wd12.myworkdayjobs.com/en-US/External_Career_Site/job/California---San-Francisco-Metro---Remote/Senior-Director--Technical-Product-Management---AI-Quality---Evaluation_JR367328?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/technical-product-leader-ai-quality-and-evaluation-e5e69f92-895/

## Description

We are looking for a technical product leader with deep AI expertise to help build the next generation of Agentforce, combining the pace and ownership of a startup with access to enterprise customers and Salesforce's distribution.

**Core Responsibilities & Scope**

- Set a coherent product strategy and roadmap for AI quality and evaluation, connecting customer needs, technical opportunities, and measurable business outcomes.

- Establish shared quality definitions, evaluation requirements, coverage priorities, and release criteria with research, engineering, and product partners.

- Make explicit investment tradeoffs across customer quality improvements, evaluation capabilities, and product features; align teams on priorities and decision ownership.

- Personally lead customer investigations and experiments.

- Build an operating approach that connects customer feedback, evaluation evidence, experiments, releases, and learning across teams.

- Partner with researchers, applied scientists, and engineers to design credible evaluations.

- Lead delivery of capabilities that help customers understand and improve AI performance.

- Coach product partners, junior designers, and technical program managers in problem framing, experimentation, and delivery; raise the quality of decisions through mentorship and practical example.

- Bring verified competitive insight into strategy and communicate differentiation, limitations, and investment choices clearly to customers and senior stakeholders.

**Minimum Requirements**

- A record of building AI/ML products and delivering measurable customer outcomes, with increasing ownership, scope, and impact.

- Deep hands-on experience building AI agents and evaluation capabilities in close partnership with AI researchers, applied scientists, or AI engineers.

- Strong applied AI/ML judgment across model behavior, prompting, retrieval, agent/tool workflows, and the tradeoffs among model, data, system, and product improvements.

- Current hands-on ability to inspect data and traces, prototype with coding agents, and reason about experiments, overfitting, training/test splits, edge cases, and uncertainty.

- Principled, flexible thinking: frame the underlying customer problem, test assumptions, and change direction when evidence warrants it.

- Experience establishing shared standards and resolving cross-team disagreements while preserving clear accountability and delivery momentum.

- Evidence of coaching and mentoring colleagues without relying on reporting authority, and the ability to deliver independently in a fast-moving environment.

- Clear communication with customers, technical teams, and senior leaders, including an honest account of what is known, uncertain, or still unproven.

**Benefits**

- Time off programs

- Medical, dental, vision

- Mental health support

- Paid parental leave

- Life and disability insurance

- 401(k)

- Employee stock purchasing program

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## Skills

### Required
- AI
- ML
- product management
- technical leadership

### Nice to have
- evaluation platforms
- agent systems
- AI observability
- retrieval
- enterprise AI products

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Source: [Apply at salesforce.wd12.myworkdayjobs.com](https://salesforce.wd12.myworkdayjobs.com/en-US/External_Career_Site/job/California---San-Francisco-Metro---Remote/Senior-Director--Technical-Product-Management---AI-Quality---Evaluation_JR367328?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)