# Gerente de Sucursal

**Company**: Intl Wealth & Premier Banking
**Location**: Ciudad Reynosa, Tamaulipas
**Work arrangement**: onsite
**Experience**: senior
**Job type**: full-time
**Category**: Finance
**Industry**: Finance

**Apply**: https://portal.careers.hsbc.com/careers/job/563774612615369?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/gerente-de-sucursal-e573717a-893/

## Description

HSBC México is seeking a Branch Manager to lead a team and ensure the branch delivers an excellent customer experience and business results, adhering to HSBC's culture, operational model, regulations, and risk controls.

Responsibilities:

- Lead a multidisciplinary team and provide customer service

- Ensure compliance with operational model, regulations, and risk controls

- Manage branch operations, including cash, vault, inventory counts, reconciliations, and operational processes

- Develop and implement sales strategies to achieve business objectives

Requirements:

- Bachelor's degree in Administration, Finance, Economics, or related field

- Conversational English (desirable)

- AMIB 1.5 (desirable)

- Minimum 2 years of sales and customer service experience

- Experience leading teams in a retail banking or financial services branch (ideally 3-6+ years)

Knowledge:

- Retail products: accounts, payroll, cards, personal credit, auto credit, mortgage credit, investments, insurance

- KYC/AML practices, fraud prevention, data protection, and branch controls

- Operational management of branches: cash, vault, inventory counts, reconciliations, and operational processes

Skills:

- Customer-centric mindset

- Sales and commercial orientation

- Leadership and team supervision

- Teamwork and collaboration

- Results-oriented and performance management

- Critical thinking and problem-solving

- Resilience and adaptability to change

- Growth mindset

Benefits:

- Direct hiring by the bank

- Base salary, quarterly performance bonus, Christmas bonus, vacation premium, life insurance, major medical expense insurance, loans, discounts on bank products, active participation in sustainability/social responsibility programs, discounts at over 9,000 establishments, and a career plan tailored to your aspirations

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## Skills

### Required
- Leadership
- Sales
- Customer Service
- Operational Management
- Risk Management

### Nice to have
- English
- AMIB 1.5
- Spanish

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Source: [Apply at portal.careers.hsbc.com](https://portal.careers.hsbc.com/careers/job/563774612615369?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)