# Senior Staff SDET, Customer Engineering

**Company**: Hims & Hers
**Location**: US - Remote
**Work arrangement**: remote
**Experience**: senior
**Job type**: full-time
**Salary**: $180K - $225K
**Category**: Engineering
**Industry**: Healthcare

**Apply**: https://jobs.ashbyhq.com/hims-and-hers/d2a277ee-dc5f-41ec-a057-56c436775a52?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_e5445f1b-c42

## Description

## Compensation

The base salary for this role is $180K – $225K, with equity offered.

## About the Role:

We are seeking a Senior Staff SDET to own quality architecture and engineering strategy for our most critical systems and lead the application of AI across our testing and release pipeline.

## Why This Role Is Different

- AI is the core of the work, focusing on using LLMs and agents for test generation, failure triage, self-healing, and release decisioning.

- You'll test AI, not just test with it, building evaluation harnesses, golden datasets, and probabilistic assertions.

- Real autonomy and scope to set the technical direction for quality engineering.

## Responsibilities

### Own Quality Architecture and Strategy

- Own quality architecture for critical systems and initiatives, defining long-term quality strategy aligned with business and product goals.

- Design shared quality platforms, automation frameworks, and test infrastructure adopted across multiple teams.

- Establish quality patterns and guardrails that scale across teams.

- Anticipate systemic quality and reliability risks and drive preventative architectural solutions.

- Set the standard for what "great" looks like in quality engineering at scale.

### Lead Our AI-Driven Testing Strategy

- Define and drive the strategy for AI-assisted testing, including autonomous test generation, intelligent test selection, and self-healing automation.

- Build guardrails that make AI-driven testing trustworthy.

- Orchestrate AI agents as part of the CI/CD decision pipeline.

- Own quality for AI-powered product features, designing eval suites, golden datasets, and statistical approaches.

- Establish how to test AI-generated application code.

- Evaluate emerging AI testing tooling.

### Raise the Bar Operationally and Across the Team

- Lead the operational maturity of quality systems and signals.

- Produce exemplary technical artifacts.

- Serve as the accountable technical leader for strategic initiatives.

- Mentor senior SDETs, quality engineers, and other senior technical leaders.

- Establish hiring standards, coaching, and talent development.

- Champion customer-centric quality decisions.

- Partner with Engineering and Product leadership to embed scalability and resilience into roadmap planning.

## Requirements

- 10+ years of hands-on experience in quality engineering or SDET roles.

- Proven track record designing and scaling test automation frameworks.

- Deep proficiency in one or more programming languages.

- Hands-on experience applying AI to testing.

- Demonstrated ability to define quality architecture and standards that scale across many teams.

- Strong grasp of modern development and delivery practices.

- Experience mentoring and developing senior quality engineers and senior technical leaders.

- History of leading post-incident and root-cause analysis.

- Excellent judgment on trade-offs between short-term delivery and long-term system resilience and maintainability.

- Strong executive communication skills.

- Experience with performance and load testing at scale.

## Nice to Have

- Familiarity with LLM observability and evaluation tooling.

- Experience with cloud-based testing platforms and tools.

- Familiarity with e-commerce or healthcare platforms and quality-at-scale practices in regulated environments.

- Experience with internationalization and localization testing.

- A track record of building quality engineering communities of practice.

- Published writing, talks, or open-source work on modern testing practice or AI in quality engineering.

- Experience building evaluation or testing infrastructure for LLM-based or ML-driven product features.

## Benefits

- Competitive salary & equity compensation.

- Unlimited PTO, company holidays, and quarterly mental health days.

- Comprehensive health benefits.

- Employee Stock Purchase Program (ESPP).

- 401k benefits with employer matching contribution.

- Offsite team retreats.

## Skills

### Required
- quality engineering
- SDET
- AI-assisted testing
- autonomous test generation
- intelligent test selection
- self-healing automation
- JavaScript
- TypeScript
- Kotlin
- Playwright
- Cypress
- Selenium
- Appium
- Postman

### Nice to have
- LLM observability and evaluation tooling
- cloud-based testing platforms and tools
- e-commerce or healthcare platforms
- internationalization and localization testing
- building quality engineering communities of practice

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Source: [Apply at jobs.ashbyhq.com](https://jobs.ashbyhq.com/hims-and-hers/d2a277ee-dc5f-41ec-a057-56c436775a52?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)