# Operations Manager **Company**: Morrisons **Location**: Glasgow **Work arrangement**: onsite **Experience**: senior **Job type**: full-time **Category**: Operations **Industry**: Retail **Apply**: https://eicg.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/MorrisonsJobs/job/2571?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply **Canonical**: https://yubhub.co/jobs/job_e51ac8f1-b81 ## Description ### Operations Manager Our Operations Managers are key to keeping our stores running smoothly, safely, and efficiently every day. Deputising for the Store Manager, you'll lead from the front to create a welcoming, inclusive environment where every colleague feels valued, supported, and ready to succeed. You'll bring a proactive approach, taking ownership of store operations, driving high standards, and coaching department managers to build a confident, high-performing team. In this role, you'll be on hand to: - Lead and empower the team: Build management capability across the store, mentoring talent and supporting department heads with clear plans to help them grow. - Keep standards high, safe, and legal: Act as the store's expert on safe and legal standards, ensuring food safety laws, hygiene, and daily routines are delivered properly every shift. - Drive sales and availability: Use your commercial mindset to review store data, spot opportunities, and manage resources so our shelves are always well-stocked for our customers. - Listen and improve: Work to support teams through change, listening directly to customer feedback and acting on it to keep making our daily service better. ### We value your hard work and commitment, and in return, we provide: - Generous holiday entitlement - Discretionary bonus scheme - 15% discount in our supermarkets and convenience stores from the day you join us - Additional 10% discount card for a friend or family member - Genuine career progression and development opportunities - read more about our Leadership School here - Subsidised in-store cafe or shop floor ranges - Free parking - Competitive pension and life assurance - Healthcare / Wellbeing benefits including Aviva Digital GP - 'MyPerks' with discounts at high street shops, cinemas and gyms, and lots more - Optional payroll charity donations - A range of family-friendly policies including 26 weeks maternity and adoption leave along with neonatal and fertility leave ### Ideally you'll have: - Proven experience in the retail industry, with a track record of successfully managing a large, fast-paced store operation turning over at least £150k a week. - The ability to: + Lead with empathy and active listening, taking time to understand different perspectives and bringing out the best in your team. + Enjoy coaching and developing people, giving constructive feedback that builds confidence and consistency across all departments. + Spotlight talent and loves creating a supportive, high-performing store culture where people feel trusted to succeed. + Handle challenges calmly and builds real trust across the whole store team. + Set clear, meaningful goals for each department that tie directly into our store priorities, keeping everyone aligned and moving forward together. + Bring a collaborative mindset, working closely with colleagues across the business to try new ideas and make things better every shift ## Skills ### Required - retail management - team leadership - commercial mindset - customer service ### Nice to have - coaching - mentoring - talent development --- Source: [Apply at eicg.fa.em2.oraclecloud.com](https://eicg.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/MorrisonsJobs/job/2571?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)