# Executive Programs Narrative Lead

**Company**: OpenAI
**Location**: San Francisco
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: Full time
**Salary**: $266K - $295K
**Category**: Engineering
**Industry**: Technology
**Wikidata**: https://www.wikidata.org/wiki/Q124605186

**Apply**: https://jobs.ashbyhq.com/openai/3c5ebd43-1f83-422b-9e44-94b96bc8e4e0?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_e506f70d-144

## Description

As the Executive Programs Narrative Lead, you will shape how our most strategic customers experience and understand OpenAI in high-stakes executive moments. You will own the narrative strategy for priority Executive Briefing Center conversations, turning OpenAI's technology, customer insight, and enterprise strategy into bespoke C-suite narratives that help leaders understand where AI can create business value, unlock new ways of working, and support transformation at scale.

This is a senior role for someone who combines strategic storytelling, customer empathy, executive presence, and experience design instincts. You will partner across Sales, Solutions, Product Marketing, Customer Success, Events, Design, and executive stakeholders to build briefing narratives that feel specific, strategic, and commercially relevant.

Key responsibilities include:

- Developing bespoke executive narratives for priority customer briefings

- Partnering with Sales and account teams to understand customer context, transformation goals, buying committee dynamics, and strategic priorities

- Shaping briefing arcs that connect OpenAI capabilities to customer business outcomes

- Translating complex AI concepts into clear, credible, executive-level conversations

- Building repeatable narrative frameworks, briefing modules, and planning tools for the EBC motion

- Partnering with Design, Events, Product Marketing, Solutions, Customer Success, and executive stakeholders to create high-quality briefing experiences

- Helping prepare internal leaders for strategic customer conversations with clear messaging, talk tracks, and briefing materials

- Identifying patterns across customer briefings that should inform broader enterprise narrative, content, or field motions

To succeed in this role, you will have:

- 10+ years experience building executive-level customer narratives, strategic briefings, innovation programs, transformation workshops, or similar C-suite engagements

- A strong track record of turning customer context and complex technology into clear, useful executive conversations

- Strong writing, synthesis, and executive communication skills

- Strong customer empathy and understand what senior enterprise leaders need to hear, discuss, and decide

- Ability to operate in ambiguous, high-stakes environments where inputs are incomplete and the story needs to be shaped from first principles

Compensation Range: $266K - $295K USD

## Skills

### Required
- strategic storytelling
- customer empathy
- executive presence
- experience design instincts
- briefing narratives
- complex AI concepts
- clear, credible, executive-level conversations
- repeatable narrative frameworks
- briefing modules
- planning tools
- high-quality briefing experiences
- clear messaging
- talk tracks
- briefing materials

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Source: [Apply at jobs.ashbyhq.com](https://jobs.ashbyhq.com/openai/3c5ebd43-1f83-422b-9e44-94b96bc8e4e0?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)