# Full time Branch Ambassador - Western Suffolk Area

**Company**: Capital One
**Job type**: full-time
**Salary**: $51,542 - $54,600
**Category**: Customer Service
**Industry**: Finance

**Apply**: https://capitalone.wd12.myworkdayjobs.com/en-US/Capital_One/job/Huntington-Station-NY/Full-time-Branch-Ambassador---Western-Suffolk-Area_R1000627-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_e4fdbb48-88b

## Description

At Capital One, you will be the heartbeat of our space as a Branch Ambassador. You will embody our culture of outstanding hospitality, blending friendly service with cutting-edge digital innovation. Your responsibilities will include executing high-volume cash transactions, educating clients on mobile banking, and identifying needs to pair with the right digital tools or banking solutions.

**The Guardian of Trust & Accuracy**: You will maintain a compliance-first mindset, ensuring all security, audit, BSA/AML, and federal regulatory standards are met with precision.

**The Digital Concierge**: You will educate clients on leveraging mobile banking, remote deposit capture, and contactless payments.

**The First-Line Consultant**: You will actively listen to clients, uncover their goals, and pair them with the right digital tools or banking solutions.

**The Hospitality Lead**: You will greet customers, ensure no one feels like just a number, and balance efficiency with warmth.

**What You Bring**

- A Hospitality Heart: a natural gift for making people feel welcome and heard

- Tech Fluency: an early adopter of apps and digital tools

- Precision and Detail: satisfaction in getting numbers right and following procedures

- Adaptability: enjoying a fluid workspace with changing tasks

- Curiosity: wanting to know the why behind the how and improving the customer journey

**Why Join Us?** This role offers a comprehensive benefits package, investment in your confidence and professional growth, and an inclusive environment.

**The Perks**

- Day 1 coverage for Medical, Dental, Vision and Prescriptions

- Paid Time Off

- Education Assistance

- Matching 401(k) contribution up to 7.5%

- Paid Parental Leave

- Mental Health support

- Back-up Child or Elder Care

**Essential Functions**

- Support surrounding Branches as needed within a 50 mile radius

- Available to work a flexible schedule, including nights, weekends

- Regular and consistent attendance

- Lifting up to 25 pounds and moving/standing for extended periods of time

**Basic Qualifications**

- High School Diploma, GED, or Equivalent Certification

- At least 1 year of Retail, Sales, or Customer Service experience

- At least 6 months of cash handling experience

**Preferred Qualifications**

- Associate’s degree

- 2+ years of Retail or Customer-facing experience

- Proficient in G-Suite

- Strong written and oral communication skills

## Skills

### Required
- cash handling
- customer service
- digital innovation
- hospitality

### Nice to have
- G-Suite
- written and oral communication skills

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Source: [Apply at capitalone.wd12.myworkdayjobs.com](https://capitalone.wd12.myworkdayjobs.com/en-US/Capital_One/job/Huntington-Station-NY/Full-time-Branch-Ambassador---Western-Suffolk-Area_R1000627-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)