# Triage Specialist

**Company**: GDIT
**Location**: Any Location / Remote
**Work arrangement**: remote
**Experience**: senior
**Job type**: full-time
**Salary**: $70,658 - $86,250
**Category**: Operations
**Industry**: Consulting

**Apply**: https://gdit.wd5.myworkdayjobs.com/en-US/External_Career_Site/job/Any-Location--Remote/Triage-Specialist_RQ229913-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_e4f3f955-de9

## Description

The Triage Specialist supports a federal agency by receiving, reviewing, and directing incident reports to the appropriate point of contact. The Triage Specialist works as part of a small team of federal and contract staff to ensure inbox coverage 365 days a year, including weekends and holidays.

The schedule for this position will be Thursday - Monday or Saturday - Wednesday.

**Position Duties:**

- Monitor a shared incident response inbox in collaboration with other team members to ensure timely response and incident elevation.

- Analyze each incoming incident in accordance with federal policies to ensure incidents are documented correctly and routed to the appropriate point of contact.

- Provide technical assistance in situations where incident reports need to be corrected and/or resubmitted in accordance with policy.

- Create shift reports and complete other activities necessary to prepare team members to take over inbox coverage.

- Catalog and file incidents in keeping with policies and standard operating procedures.

- Maintain a tracking system for reported incidents and perform quality assurance to ensure data accuracy.

- Perform data analysis to identify trends in incident reporting.

- Provide reports on inbox activity on regular and as-needed bases.

- Other duties as assigned.

**Qualifications:**

- BA/BS degree in a relevant field with at least 4 years of related experience.

- Experience in case management, child welfare, or social work required.

- Excellent organizational skills and attention to detail.

- Ability to work independently and to collaborate with team members in a remote environment.

- Experience utilizing Microsoft Excel and performing basic data analysis preferred.

**Additional Requirements:**

- Must be able and willing to work weekends and some holidays.

- This position requires an existing Public Trust or the ability to obtain one.

- This position is 100% remote.

The likely salary range for this position is $70,658 - $86,250.

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## Skills

### Required
- Case Management
- Collaboration
- Incident Reporting
- Microsoft Excel
- data analysis

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Source: [Apply at gdit.wd5.myworkdayjobs.com](https://gdit.wd5.myworkdayjobs.com/en-US/External_Career_Site/job/Any-Location--Remote/Triage-Specialist_RQ229913-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)