# IT Support & Administration Specialist

**Company**: Synopsys
**Location**: Cluj-Napoca, Cluj
**Category**: IT
**Industry**: Technology
**Ticker**: SNPS
**Wikidata**: https://www.wikidata.org/wiki/Q2303478

**Apply**: https://careers.synopsys.com/job/cluj-napoca/it-support-and-administration-specialist/44408/99760751952?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_e4ea7a63-ab2

## Description

Synopsys is seeking an IT Support & Administration Specialist to join their team in Cluj-Napoca, Romania.

The successful candidate will be responsible for providing day-to-day IT support for hardware, software, and workplace technology needs. This includes installing, configuring, and maintaining software and hardware, setting up and deploying workstations for end users, monitoring system performance, troubleshooting technical issues, and upgrading systems with new releases, patches, and device models.

The ideal candidate will have experience in IT support, desktop support, or systems administration, as well as strong organizational and problem-solving skills. They will be able to work independently and manage assigned tasks effectively, with good communication and collaboration skills.

Key responsibilities:

- Install, configure, and maintain software and hardware

- Set up and deploy workstations for end users

- Monitor system performance and maintain systems according to operational requirements

- Troubleshoot technical issues, system problems, and outages

- Upgrade systems with new releases, patches, and device models

- Provide effective and practical solutions to user and system issues

- Use sound judgment in selecting methods and techniques to resolve technical problems

- Execute IT-related projects from start to completion

- Contribute to moderately complex aspects of operational or project work

- Identify issues and develop recommendations for effective solutions

- Work on team-driven and task-oriented IT initiatives

- Support standard IT operational processes and end-user technology needs

- Support cell phone contracts in EMEA

- Provide ITAM support as needed

- Provide local PC support as needed

The impact of this role includes maintaining productivity for engineering, design, and business teams, reducing system downtime and support escalations, ensuring smooth onboarding and role transitions, improving asset visibility and compliance, optimizing mobile device support and contract management, enhancing IT operational effectiveness, and building user confidence in IT services.

Requirements:

- Experience in IT support, desktop support, or systems administration

- Knowledge of hardware, software, workstation deployment, and troubleshooting

- Ability to diagnose and resolve technical issues in a timely manner

- Strong organizational and problem-solving skills

- Ability to work independently and manage assigned tasks effectively

- Good communication and collaboration skills

- Experience supporting end users in a corporate IT environment is preferred

- Familiarity with ITAM processes and mobile device support is a plus

Benefits:

- Comprehensive medical and healthcare plans

- Time away programs

- Family support, including maternity and paternity leave

- ESPP (Employee Stock Purchase Plan)

- Retirement plans

- Competitive salaries

For more fresh new jobs, check out [yubhub.co](https://yubhub.co/).

## Skills

### Required
- IT support
- desktop support
- systems administration
- hardware
- software
- workstation deployment
- troubleshooting

### Nice to have
- ITAM processes
- mobile device support

---

Source: [Apply at careers.synopsys.com](https://careers.synopsys.com/job/cluj-napoca/it-support-and-administration-specialist/44408/99760751952?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)