# In Room Dining Team Leader

**Company**: AccorHotel
**Location**: London, England
**Experience**: entry
**Job type**: full-time
**Salary**: £1,300 per year
**Category**: Hospitality
**Industry**: Hospitality

**Apply**: https://jobs.smartrecruiters.com/AccorHotel/744000161291060-in-room-dining-team-leader-?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/in-room-dining-team-leader-e4aa9f84-c1d/

## Description

At Sofitel London St James, part of AccorHotel, we redefine luxury hospitality. As the In-Room Dining Team Leader, you will oversee daily in-room dining operations, providing personalised service that meets the highest luxury standards.

Responsibilities:

- Ensure prompt and accurate delivery of food and beverages to guest rooms, maintaining luxury standards and attention to detail.

- Anticipate guest needs and personalise service to create memorable dining experiences.

- Resolve guest complaints and special requests in a timely and professional manner.

- Collaborate with other departments for smooth operations and a seamless guest experience.

- Supervise, train, and motivate the in-room dining team to adhere to hotel service standards.

- Conduct pre-shift meetings to communicate priorities and special requests.

- Monitor staff performance and provide coaching and development opportunities.

- Oversee setup and breakdown of in-room dining trays and service stations.

- Maintain strong working knowledge of the menu and ingredients.

- Ensure compliance with health and safety standards and hotel policies.

- Monitor guest feedback and implement improvements.

- Create work schedules for peak service times.

Qualifications:

- Previous experience in a luxury hotel Food & Beverage environment.

- Supervisory experience with ability to lead, motivate, and train a team.

- Strong knowledge of food and beverage service standards and menu knowledge.

- Excellent communication and guest relations skills.

Additional Information:

- Competitive compensation package, including service charge and annual bonus of £1,300.

- Free stays in the UK or Ireland.

- Employee Benefit Card with discounted rates at Accor properties.

- Complimentary meals while on duty.

- Exceptional training and development opportunities.

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## Skills

### Required
- luxury hospitality
- team leadership
- food and beverage service
- guest relations
- communication

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Source: [Apply at jobs.smartrecruiters.com](https://jobs.smartrecruiters.com/AccorHotel/744000161291060-in-room-dining-team-leader-?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)