# Drain Technician

**Company**: Burns & McBride
**Location**: New Castle, DE
**Work arrangement**: onsite
**Experience**: senior
**Job type**: Full-time
**Salary**: USD 30-35 per-hour-wage
**Category**: Skilled Trades
**Industry**: Other

**Apply**: https://jobs.lever.co/sila/845cd9a3-9fbd-4c03-b598-7c0cef16e077?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_e4a04429-326

## Description

Burns & McBride is growing and looking for a dedicated Drain & Sewer Technician to help launch and build a new service line.

The role involves performing residential drain cleaning, clearing, cabling, and hydro-jetting, diagnosing drain and sewer issues, operating professional drain and sewer equipment, and recommending solutions to homeowners.

Responsibilities:

- Perform residential drain cleaning, clearing, cabling, and hydro-jetting.

- Diagnose drain and sewer issues throughout the home and from the home to the curb.

- Operate small- and large-sized drain machines and sewer camera equipment.

- Identify blockages, damaged piping, root intrusion, and other drain or sewer concerns.

- Recommend appropriate repair, replacement, or additional service options.

- Explain findings and solutions clearly to homeowners.

- Present estimates and obtain customer approval before completing work.

- Identify additional drain or plumbing solutions that meet customer needs.

- Perform related plumbing service work when qualified.

- Complete accurate service notes, photos, estimates, and customer documentation.

- Maintain truck inventory, tools, and equipment.

- Protect customers' homes and maintain a clean, professional work area.

- Communicate effectively with customers, office staff, and other field team members.

- Participate in technical training, team meetings, and ongoing professional development.

Requirements:

- 5+ years of hands-on drain-clearing experience

- Strong residential drain and sewer diagnostic skills.

- Experience working on systems from inside the home to the curb.

- Experience with cable machines, hydro-jetting equipment, and sewer cameras.

- Proven ability to explain recommendations and sell appropriate drain and sewer services.

- Strong customer service and communication skills.

- Solid understanding of residential plumbing and drain systems.

- Residential service plumbing experience is a strong plus.

- Ability to independently manage service calls from diagnosis through completion.

- Strong problem-solving skills and attention to detail.

- Comfortable using tablets, mobile apps, and field service software.

- Valid driver's license with an acceptable driving record.

- Ability to perform physical work in basements, crawl spaces, bathrooms, and outdoor environments.

Benefits:

- Industry-Leading Compensation: six-figure earning potential

- Fully Stocked Warehouse with Parts Runners

- Clean, Fully Stocked Truck

- Comprehensive Health Benefits

- Paid Time Off

- 401(k) Plan with Company Match

- Parental Leave

- Training and Development Opportunities

- Yearly Performance Reviews

## Skills

### Required
- drain clearing
- sewer diagnosis
- hydro-jetting
- cable machines
- sewer cameras
- customer service

### Nice to have
- Service Titan
- tablets
- mobile apps
- field service software

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Source: [Apply at jobs.lever.co](https://jobs.lever.co/sila/845cd9a3-9fbd-4c03-b598-7c0cef16e077?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)