# Senior Solutions Engineer, Enterprise Accounts - Charlotte or Raleigh, NC **Company**: Cloudflare **Location**: Hybrid **Work arrangement**: hybrid **Experience**: senior **Job type**: full-time **Category**: Engineering **Industry**: Technology **Apply**: https://job-boards.greenhouse.io/cloudflare/jobs/7782508 **Canonical**: https://yubhub.co/jobs/job_e49019a5-15e ## Description About Us At Cloudflare, we're on a mission to help build a better Internet. Today, the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. As a Senior Solutions Engineer, you will be a customer-facing technologist within the Cloudflare Solutions Engineering team. You will have experience in working in a pre-sales or other technical customer-facing role supporting large enterprise accounts or acquiring new enterprise customers, as well as excellent verbal and written communication skills suited to explain the benefits of Cloudflare products and services to existing and potential customers. In this role, you will be responsible for partnering with the sales team to understand customer requirements and provide sales support, preparing and delivering technical presentations and demos explaining the benefits of Cloudflare products to existing and potential customers, and running proof-of-concept trials for customers. Specifically, we are looking for you to: - Identify and map customer initiatives and business problems to Cloudflare solutions - Build relationships and technical champions within customer accounts - Develop and present customer presentations at every Enterprise Customer's organization level - Lead demo and proof-of-concept activities for Cloudflare prospects and customers - Demonstrate your expertise of Cloudflare with your peers through the creation of professional content, including white papers, blog posts, and other knowledge-sharing activities - Represent and evangelize Cloudflare externally at Developer, Community, Technology, Cybersecurity, and Industry-focused events with thought leadership and expertise - Apply in-depth vertical knowledge or domain expertise. Advise on best practices Basic Requirements - Previous experience as a Solutions Engineer or other customer-facing technical role with CDN, Security, Networking, or SaaS - Solid communication, written, and presentation skills - Ability to work on several projects and activities concurrently - Highly driven individuals that are curious, team players, and work with a sense of urgency - Bachelor's Degree or equivalent in relevant work experience Desirable Skills - Fundamental understanding of customer network and/or application architectures - Detailed understanding of workflow from user to application including hybrid architectures with Azure, AWS, GCP - Understanding, knowledge, or experience of application and/or network security - Understanding, knowledge, or experiences with SaaS application environments - Understanding, knowledge, or experience with VPN and remote access challenges - Understanding, knowledge, or experience with SIEM and log analytics platforms - Client OS fundamentals and software distribution Bonus Points - Graduate-level degrees in Computer Science, Engineering, or related fields - Certifications: Azure/AWS/GCP Architect, etc. More About You - You can translate technical concepts and jargon for a wide variety of audiences: from systems engineers, to front-end developers, through to IT managers and C-levels in enterprise organizations. - You want to be constantly learning new things and teaching what you've learned to the broader team through internal and external blog posts, team demos, and product training sessions. - You have a knack for understanding problems and finding creative ways to solve them. Our product suite is ever-growing, and knowing how to identify which parts will solve a customer's particular problem is important. - You understand how to manage a project, work to deadlines, and prioritize between competing demands. What Makes Cloudflare Special? We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers--at no cost. Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure, and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here's the deal - we don't store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you'd like to be a part of? We'd love to hear from you! ## Skills ### Required - CDN - Security - Networking - SaaS - Customer Network Architecture - Application Security - VPN - SIEM - Log Analytics ### Nice to have - Azure - AWS - GCP - Cloud Computing - DevOps - Containerization