# Teen Activities Coordinator **Company**: Princesscruises **Location**: New York, New York **Work arrangement**: onsite **Experience**: mid **Job type**: fixed term contract **Category**: Hospitality **Industry**: Travel **Apply**: https://princesscruises.pinpointhq.com/en/postings/3f5c78f9-dc67-44c1-9f6a-e43370c8b8cb?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply **Canonical**: https://yubhub.co/jobs/job_e481fedd-f40 ## Description Set a course for adventure with Princess Cruises, the employer of choice in the cruise industry. We are seeking a dynamic Teen Activities Coordinator to support the Youth Activities Manager in delivering a guest-centric youth and family experience. The ideal candidate will play a key role in creating engaging, memorable activities for teens and families, while ensuring a culture of service excellence, safety, and health. This position is a fantastic opportunity for someone passionate about inspiring youth, fostering teamwork, and contributing to an exceptional guest experience. Responsibilities: - Consistently exceed Youth and Family Experience targets by promoting a personalized, guest-centric culture. - Foster a culture that drives guest satisfaction, service excellence, and employee engagement. - Inspire the Youth Staff team, ensuring accountability for delivering outstanding programming. - Utilize Princess MedallionClass products, services, and applications to enhance the guest experience. - Partner with the Youth Activities Manager to ensure the effective delivery and execution of youth programs. - Oversee all aspects of the Teen Program, ensuring consistent quality and an engaging environment for teens and families. - Identify and communicate guest feedback, complaints, and requests, ensuring a timely response to any issues. - Support operational efficiencies and share best practices with the team. - Uphold company and public health standards for all youth programming. - Maintain a visible presence in the youth centers, supporting staff and participants and ensuring a safe environment. - Manage and monitor inventory of program supplies and equipment, ensuring efficient use and timely procurement needs. Requirements: - Degree or diploma in Education, Recreation, Child Development, Hospitality, or a related field preferred. - CPR and First Aid certification required (or willingness to obtain prior to embarkation). - Child safeguarding training or certification is a strong asset. - Minimum 2 years of experience in youth programming, education, or recreational leadership, with at least 1 year in a supervisory role. - Proven track record of successfully implementing and managing Youth Staff programs. - Proficiency in MS Office (PowerPoint, Word, Excel, Teams). - Familiarity with MedallionClass or similar guest engagement platforms is an advantage. - Strong leadership skills with previous experience managing international teams. - Excellent communication skills, fluent in English (both written and spoken). - Passionate about working with teens and families, creating meaningful and memorable experiences. - Exceptional people skills with a warm, friendly, and caring personality. - Strong guest service orientation, with the ability to consistently exceed guest expectations. - Ability to handle guest feedback and concerns with professionalism and empathy. - Ability to establish and maintain professional working relationships in a diverse cultural environment. Benefits: - A competitive salary package. - Your comfortable single cabin - your space to relax and recharge. - Company-paid travel to and from the ship, so you can focus on the journey ahead. - Access to exclusive areas and benefits onboard (depending on the rank and occupational group). - A vibrant recreation and welfare program designed to support your well-being and work-life balance. - Access to exceptional learning and development opportunities to grow your skills and advance your career. - The chance to travel the world, exploring exciting destinations while doing what you love. - A welcoming, inclusive, and dynamic work environment where your contributions are valued. ## Skills ### Required - CPR and First Aid certification - Child safeguarding training or certification - Degree or diploma in Education, Recreation, Child Development, Hospitality, or a related field - Leadership skills - MS Office (PowerPoint, Word, Excel, Teams) - MedallionClass or similar guest engagement platforms - Excellent communication skills - Fluent in English (both written and spoken) - Passionate about working with teens and families - Exceptional people skills - Strong guest service orientation ### Nice to have - Familiarity with MedallionClass or similar guest engagement platforms - Strong leadership skills with previous experience managing international teams --- Source: [Apply at princesscruises.pinpointhq.com](https://princesscruises.pinpointhq.com/en/postings/3f5c78f9-dc67-44c1-9f6a-e43370c8b8cb?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)