# Billing Operations Analyst

**Company**: Twilio
**Location**: Mexico City, Mexico
**Work arrangement**: remote
**Experience**: mid
**Job type**: full-time
**Category**: Finance
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/twilio/jobs/7904609?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_e41678c7-cfd

## Description

Join the team as Twilio's next Billing Operations Analyst.

This position is needed to be part of the Billing Operations team. Twilio is looking for a talented and results-driven person who is passionate about work, savvy about billing and pricing from the business view, and who lives the Twilio Magic.

Responsibilities:

- Maintaining Revenue Team external customer email, responding to customer and other external queries in a timely manner and onboard customers to Twilio's internal billing system and Financial ERP system.

- Gather and format large raw data sets to assist with customer billing reporting and queries.

- Participating in month-end close, including: Managing and tracking recurring billing and managing approvals, tracking and application of customer credits.

- Analysis of revenue-related balance sheet accounts, Ad hoc customer financial reporting.

- Assisting and participating in the development and implementation of financial controls and process surrounding revenue and invoicing, Onboard customers to Twilio's internal billing system and Financial ERP system.

- Participating in external and internal audits, as requested.

Qualifications:

- 1-3 years experience in an Operations role.

- Strong experience in the area of Billings / Revenue / Order to Cash.

- Demonstrated problem-solving, strong interpersonal and communication skills.

- Solid experience working with large volume transactions with strong attention to detail.

- Experience working with Oracle, Zuora, and Salesforce is advantageous.

- Advanced Excel user: able to handle very large raw data sets using pivots and other functions such as VLOOKUPS.

- Third-level qualification in Accountancy, Finance, or a Business-related discipline or equivalent experience.

- Excellent written and verbal communication skills in English.

- Periodic weekend work will also be required for this role.

Desired:

- While not essential, proficiency in the Portuguese language is advantageous.

## Skills

### Required
- Oracle
- Zuora
- Salesforce
- Excel
- Accountancy
- Finance
- Business

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/twilio/jobs/7904609?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)