# Christmas - Customer Assistant - Food - Binley Coventry

**Company**: Marks & Spencer
**Location**: Coventry, West Midlands
**Work arrangement**: onsite
**Job type**: part-time
**Category**: Retail
**Industry**: Retail

**Apply**: https://fa-eqid-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/136001?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_e3ef8827-2c7

## Description

Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest-growing retailer.

You'll work varied shifts including Sundays from 12:00 to 16:00, Fridays from 06:00 to 10:00, and Saturdays from 18:00 to 22:00. During peak Christmas periods (weeks commencing 13th and 20th December), you may be required to work up to full-time hours.

As a Customer Assistant, you'll provide exceptional customer service, recommend and sell M&S Food products, and maintain a high level of product knowledge. You'll also use digital tools like the Sparks App and in-store devices to enhance the customer experience.

Key responsibilities include:

- Delivering five-star service at pace

- Confidently recommending and selling new food products

- Maintaining a high level of product knowledge

- Utilising digital tools to enhance the customer experience

- Contributing to a positive, high-energy store environment

- Adapting to changing demands and working across various store areas

M&S aims to be an inclusive organisation, trusted and admired by colleagues, customers, and suppliers.

## Skills

### Required
- Digital literacy
- Customer service skills
- Product knowledge
- Teamwork
- Adaptability

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Source: [Apply at fa-eqid-saasfaprod1.fa.ocs.oraclecloud.com](https://fa-eqid-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/136001?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)