# Staff Software Engineer - Customer Engagement & Docs Platform

**Company**: Databricks
**Location**: San Francisco, California
**Experience**: staff
**Job type**: full-time
**Salary**: $190,000-$260,000 USD
**Category**: Engineering
**Industry**: Technology
**Wikidata**: https://www.wikidata.org/wiki/Q18350420

**Apply**: https://job-boards.greenhouse.io/databricks/jobs/8032546002?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_e3d9f243-09c

## Description

We are seeking a Staff Software Engineer to join our Customer Engagement and Docs platform team. As a Staff Engineer, you will operate at the intersection of Product development and Machine Learning. You will gain a deep understanding of user behavior, identify factors contributing to problems, and leverage Product, Machine Learning (ML), and Large Language Models (LLMs) to analyze intricate technical use cases within a secure enterprise environment.

The impact you will have:

- Lead design, development, and deployment of systems for Evaluation, Answer retrieval, and Quality improvement for helping customers.

- Lead architectural decisions to ensure performance, reliability, and accuracy of the knowledge systems.

- Drive best practices for engineering excellence, including design reviews, code quality, testing strategies, and performance optimizations.

- Deliver high-quality, production-ready code and services end-to-end , including performance tuning, resiliency improvements, and debugging in live environments.

- Contribute to longer-term technical planning and support strategic initiatives in Assistant and Support organizations.

What we look for:

- 6+ years of industry experience building and operating large-scale distributed systems.

- Demonstrated technical proficiency in machine learning and software engineering, coupled with a strong product-oriented approach.

- The capacity to define and structure solutions in ambiguous problem domains.

- Ability to mentor and guide junior engineers, as well as to effectively collaborate across various team boundaries.

- Track record of driving high-impact, technically complex initiatives that delivered clear customer or business value.

- Prior experience with retrieval systems and search technologies is a plus.

Pay Range Transparency The pay range for this role is $190,000-$260,000 USD.

Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees.

## Skills

### Required
- machine learning
- software engineering
- large-scale distributed systems
- product-oriented approach

### Nice to have
- retrieval systems
- search technologies

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/databricks/jobs/8032546002?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)