# Recepcionista - Caesar Business BH Belvedere

**Company**: Accor
**Location**: Belo Horizonte, MG
**Job type**: full-time
**Category**: Hospitality
**Industry**: Hospitality

**Apply**: https://jobs.smartrecruiters.com/Accor/744000158371487-recepcionista-caesar-business-bh-belvedere?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_e3904916-2a7

## Description

We are Accor, a world-leading hospitality organisation with a diverse portfolio of brands and a presence in over 110 countries. Our goal is to provide exceptional guest experiences and create memorable moments.

As a Receptionist at Caesar Business BH Belvedere, you will be the first point of contact for our guests, providing information and support throughout their stay. Your main responsibilities will include:

- Greeting and checking in guests, providing room keys and directing them to their rooms

- Handling check-out procedures, processing payments, and managing guest accounts

- Responding to guest inquiries, resolving issues, and mediating conflicts

- Maintaining accurate records and feeding information into our system

- Collaborating with other teams to ensure seamless service delivery

- Operating our loyalty programme and offering personalised services to our valued guests

To succeed in this role, you will need:

- A degree in Hospitality or a related field

- Proficiency in reception procedures, hotel management software, and Microsoft Office

- Intermediate-level English language skills

Desirable qualifications include:

- Previous experience in a similar role

- Fluent English and intermediate-level Spanish language skills

We offer a range of benefits, including opportunities for professional growth, an inclusive work environment, and a sense of purpose. Join our team and become a valued member of the Accor family.

At Accor, we pride ourselves on our Heartist culture, which emphasises human connection, genuine emotions, and sincere care. We strive to create a workplace where everyone feels valued, respected, and empowered to grow.

If you're passionate about delivering exceptional guest experiences and want to be part of a dynamic team, we encourage you to apply for this exciting opportunity.

## Skills

### Required
- Hospitality
- Reception procedures
- Hotel management software
- Microsoft Office
- English (intermediate)
- Spanish

### Nice to have
- Experience in hospitality
- Fluent English

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Source: [Apply at jobs.smartrecruiters.com](https://jobs.smartrecruiters.com/Accor/744000158371487-recepcionista-caesar-business-bh-belvedere?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)