# Working Student - IT Operations (all genders)

**Company**: tonies UK Ltd.
**Location**: London
**Work arrangement**: hybrid
**Experience**: entry
**Job type**: working_student
**Category**: IT
**Industry**: Technology

**Apply**: https://tonies.jobs.personio.com/job/2686718?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_e36a86a0-a96

## Description

## Job Overview

We are looking for a motivated Working Student to join our End User Services team and support day-to-day IT operations across our global organization.

## Responsibilities

You will assist with hardware preparation, inventory management, onboarding activities, asset tracking, basic IT support, and administrative tasks while gaining hands-on experience in a modern cloud-first IT environment.

### Key Tasks:

- Prepare laptops and other IT equipment for new employees

- Reinstall, wipe, and reconfigure macOS and Windows devices according to company standards

- Maintain accurate inventory and asset records

- Support hardware lifecycle processes, including receiving, shipping, storage, and disposal of equipment

- Handle simple IT support requests and service desk tickets

- Assist employees with common hardware, software, and workplace technology issues

- Escalate more complex technical issues to the appropriate IT teams

- Support documentation updates and knowledge base maintenance

## Requirements

- Currently enrolled at a university or higher education institution

- Interest in IT Operations, End User Services, or workplace technology

- Basic understanding of Windows, macOS, and common workplace applications

- Strong organizational skills and attention to detail

- Willingness to learn and take ownership of assigned tasks

- Structured and reliable way of working

- Good communication and interpersonal skills

- Service-oriented mindset and positive attitude

- Ability to work independently while collaborating with a wider team

- English is required, as this role operates in an international working environment

## Benefits

- Global Teamwork: Collaborate across departmental and country borders on our vision to bring the Toniebox into every child's room in the world.

- Come as you are: This applies not only to the dress code but also to everything else.

- Language Learning & Relaxation: Improve your communication skills with the language learning app Babbel and find relaxation through our access to the meditation app Calm.

- Holiday package: Enjoy 20 days of annual leave (based on a 5-day week) plus additional days off on Christmas Eve, New Year's Eve, and "Rosenmontag" (Carnival).

- tonies discount: Shop with discounts in our tonies online shop.

- Corporate Benefits: Access further employee discounts through our Corporate Benefits portal.

## Skills

### Required
- Windows
- macOS
- Google Workspace
- Okta
- Microsoft 365
- Slack
- Jira Service Management
- Kandji
- Intune

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Source: [Apply at tonies.jobs.personio.com](https://tonies.jobs.personio.com/job/2686718?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)