# Senior Manager, Professional Services Technical Architect

**Company**: GitLab
**Location**: Remote, Canada; Remote, US
**Work arrangement**: remote
**Experience**: senior
**Job type**: full-time
**Salary**: $171,360-$288,660 USD
**Category**: Engineering
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/gitlab/jobs/8597809002?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_e367b64d-c2f

## Description

GitLab is seeking a Senior Manager, Professional Services Technical Architect to oversee the AMER Technical Architecture practice. The successful candidate will manage a team of Technical Architects, coach senior technical talent, and drive delivery quality, team development, and resource planning.

Responsibilities:

- Manage and develop the AMER Technical Architecture team

- Manage the practice end to end, covering presales collaboration, engagement scoping, technical delivery oversight, staffing, utilization, and forecast alignment

- Coach architects to grow as credible advisors centered on customer outcomes

- Partner on complex presales motions with Engagement Managers

- Join strategic customer conversations where senior technical expertise is required

- Guide the team through first-mover delivery of new GitLab capabilities

- Turn lessons from strategic engagements into reusable templates, architecture guidance, migration patterns, and implementation standards

Requirements:

- Proven experience managing senior technical professionals in a services, consulting, or Professional Services environment

- Experience applying expertise in platform engineering, site reliability engineering, infrastructure, or software development

- Experience running consultative engagements by linking technical work to business goals

- Experience with technically complex presales work, including discovery, scoping, estimation, solution definition, and risk assessment

- Demonstrated ability to operate effectively in fast-moving environments

- Experience building or improving repeatable delivery methods

- Experience facilitating executive-level customer conversations

- Familiarity with GitLab-relevant domains such as AI-powered developer workflows, security, DevSecOps, or enterprise platform adoption

Benefits:

- Benefits to support health, finances, and well-being

- Flexible Paid Time Off

- Team Member Resource Groups

- Equity Compensation & Employee Stock Purchase Plan

- Growth and Development Fund

- Parental Leave

## Skills

### Required
- platform engineering
- site reliability engineering
- infrastructure
- software development
- consultative engagements
- presales work

### Nice to have
- AI-powered developer workflows
- security
- DevSecOps
- enterprise platform adoption

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/gitlab/jobs/8597809002?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)