# Associate Director, Marketing Technology

**Company**: International Rescue Committee
**Location**: New York, New York
**Work arrangement**: remote
**Experience**: senior
**Job type**: full-time
**Salary**: $113,102-$120,000/yr
**Category**: Engineering
**Industry**: Non-Profit

**Apply**: https://theirc.wd1.myworkdayjobs.com/en-US/External_Careers/job/New-York-NY-HQ-USA/Associate-Director--Global-CRM--Salesforce-_JR00005814-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_e32a8c21-bdd

## Description

The Associate Director will lead the next chapter of IRC's Salesforce platform strategy, roadmap, and architecture. The postholder owns the platform's strategy, roadmap, and architecture and plays a central role in how Salesforce evolves at IRC.

**Key Responsibilities:**

- Develop and maintain a prioritized CRM roadmap aligned with IRC's fundraising, supporter engagement, finance, and program objectives.

- Lead IRC's evaluation of Salesforce Nonprofit Cloud, including the business case, options appraisal, and migration strategy and plan.

- Own the solution architecture of the platform, including data model, automation, security model, integrations, and managed packages.

- Lead, coach, and develop a team of Salesforce administrators, developers, and a business analyst.

- Manage contractors, implementation partners, and suppliers, holding them to account for quality, cost, and delivery.

**Requirements:**

- Bachelor's degree in information technology, computer science, business systems, or a related discipline.

- Significant experience leading an enterprise Salesforce platform in a complex, multi-country organization.

- Deep knowledge of Salesforce architecture, including data models, automation, security, integration, and application lifecycle management.

- Proven experience managing and developing a team of technical professionals.

- Excellent stakeholder management and communication skills.

**Preferred Qualifications:**

- Salesforce Architect-track certifications.

- Experience with Nonprofit Success Pack and Nonprofit Cloud.

- Familiarity with Salesforce Account Engagement (Pardot), Data Cloud, Agentforce, or comparable marketing, data, and AI platforms.

**Working Environment:**

- Fully remote role with travel 3-5 times per year.

- Open to internal candidates based in countries where IRC operates.

**Compensation:**

- US Pay Rate: $113,102-$120,000/yr.

- UK Pay Rate: £69,440-£84,058/yr.

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## Skills

### Required
- Salesforce
- CRM
- architecture
- leadership
- team management

### Nice to have
- Salesforce Architect-track certifications
- Nonprofit Success Pack
- Nonprofit Cloud
- Pardot
- Data Cloud
- Agentforce

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Source: [Apply at theirc.wd1.myworkdayjobs.com](https://theirc.wd1.myworkdayjobs.com/en-US/External_Careers/job/New-York-NY-HQ-USA/Associate-Director--Global-CRM--Salesforce-_JR00005814-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)