# (English C1) Technical Support Consultant, VPS & Trading (Global, remote)

**Company**: SupportYourApp
**Location**: Podgorica, Podgorica Municipality
**Work arrangement**: remote
**Job type**: contract
**Category**: Customer Service
**Industry**: Technology

**Apply**: https://apply.workable.com/j/11C0CE578B?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/english-c1-technical-support-consultant-vps-and-e2f4928c-6bf/

## Description

We are seeking a Technical Support Consultant to join our team. As a Technical Support Consultant, you will deliver outstanding technical support via emails and chats, build strong and lasting customer relationships, and maintain deep understanding of client solutions.

Responsibilities:

- Deliver outstanding technical support via emails and chats;

- Build strong and lasting customer relationships;

- Keep up with evolving tools and technology;

- Handle sensitive customer data with care and security;

- Apply the latest and greatest customer happiness practices;

- Maintain deep understanding of client solutions and meet KPI;

- Communicate with developers and cross-functional specialists.

Requirements:

- Excellent English communication skills (at least C1 level);

- Experience in a technical support role;

- Experience with VPS setup and management;

- Strong understanding of Windows Server administration;

- Familiarity with trading platforms such as TradingView, TradeStation, and NinjaTrader;

- Strong analytical thinking and research skills;

- Positive, proactive and responsible attitude;

- Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).

Benefits:

- Flexible schedule;

- Opportunity to cooperate fully remotely;

- Inclusive international environment;

- Compensation in USD;

- Rewards for referring friends;

- Balance between project workload and personal time, but also – internal health policy;

- Responsive leadership interested in your development and long-lasting cooperation;

- Greenhouse conditions for self-development;

- A culture built on trust, with no time-tracking requirements.

For more fresh new jobs, check out [yubhub.co](https://yubhub.co/).

## Skills

### Required
- Technical Support
- VPS Setup
- Windows Server Administration
- Trading Platforms
- Analytical Thinking
- Communication Skills

### Nice to have
- CRM Systems Expertise

---

Source: [Apply at apply.workable.com](https://apply.workable.com/j/11C0CE578B?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)