# Customer Assistant

**Company**: Sainsbury's Supermarkets Ltd
**Location**: Nairn, Nairnshire
**Work arrangement**: onsite
**Job type**: part-time
**Category**: Retail
**Industry**: Retail

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**Canonical**: https://yubhub.co/job/customer-assistant-e2892593-374/

## Description

We are seeking a Customer Assistant to join our team at Sainsbury's Supermarkets Ltd in Nairn, Highland. As a Customer Assistant, you will be responsible for providing excellent customer service, supporting customers with their queries, and ensuring the store is well-presented and maintained.

**Job Responsibilities:**

- Provide exceptional customer service, making customers feel valued and supported

- Assist customers with their queries, and resolve issues in a professional and courteous manner

- Maintain the store's appearance, including restocking shelves, facing products, and cleaning the store

- Work collaboratively with colleagues to achieve sales targets and improve customer satisfaction

- Develop knowledge of products and services to make informed recommendations to customers

- Use digital tools to enhance customer experience and improve efficiency

**Requirements:**

- Friendly and welcoming demeanor, with a genuine enthusiasm for helping customers

- Ability to thrive in a fast-paced, physical and high-energy environment

- Committed team player, willing to support colleagues and work collaboratively

- Flexible and willing to work across the store, taking on new challenges as needed

- Open to learning and developing new skills, including digital tools and technology

- Pride and ownership in work, with attention to detail and a focus on improving customer experience

**Benefits:**

- Discount card: 10% off at Sainsbury's, Argos, Tu, and Habitat, increasing to 15% discount at Sainsbury's every Friday and Saturday

- Holiday entitlement, based on hours worked

- Enhanced Family Leave, including maternity, paternity, adoption, and more

- Pension and life cover, with matching contributions and up to 6x life cover

- Sainsbury's share schemes, allowing employees to buy shares at discounted prices

- Other retail savings, including discounts on eating out, holidays, and at other retailers

- Physical wellbeing programs, such as cycle-to-work and bike rental schemes, reduced-price gym access, and health/dental cash plans

- Mental wellbeing support, including 24/7 access to Employee Assistance Programme and online wellbeing platform

- Financial support, including interest-free season ticket loans, pay advance, affordable loans, and savings directly from pay

**Availability:**

- Part-time role, 16 hours per week

- Availability window: Sunday 05:00-10:00, Wednesday 05:00-10:00, Thursday 05:00-10:00, Friday 05:00-10:00, Saturday 05:00-10:00

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## Skills

### Required
- customer service
- communication
- teamwork
- flexibility
- digital literacy

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