# Business Analyst Apprentice

**Company**: London Borough Of Waltham Forest
**Location**: London Borough of Waltham Forest, Greater London
**Work arrangement**: hybrid
**Job type**: full-time
**Salary**: GBP 27,780.19 per year
**Category**: IT
**Industry**: Government & Public Sector

**Apply**: https://www.jobsgopublic.com/job/business-analyst-apprentice-118438?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/business-analyst-apprentice-e224b62f-c8a/

## Description

We're seeking a Business Analyst Apprentice to join our team. You'll work on a Level 3 Digital Support Technician Apprenticeship, gaining hands-on experience and structured learning. You'll support the development, testing, and maintenance of software components, help improve case management processes, and provide training and support to staff.

Responsibilities:

- Support the development, testing, and maintenance of software components and approved system changes

- Help improve Mosaic and related case management processes through simple code, scripts, interfaces, and developing configuration

- Provide training and support for the use of Mosaic and other technology and software to staff across the council

- Enroll, engage, and successfully complete the Level 3 Digital Support Technician Apprenticeship Standard

Requirements:

- Keen interest in technology and learning how to develop software

- Enjoy working through problems logically and pay attention to detail

- Communicate clearly, work well with others, and be comfortable asking for help

- Organised and motivated to balance workplace tasks with apprenticeship learning

- Understand the importance of treating people respectfully and handling information responsibly

Terms and conditions:

- Satisfactory employment references and CIFAS identity checks

- Satisfactory declaration of interest

- Satisfactory DBS check

- Fluent English required for public-facing roles

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## Skills

### Required
- apprenticeship
- software development
- case management
- communication

### Nice to have
- English GCSE A*-C / 9-4
- Maths GCSE A*-C / 9-4
- Functional Skills Level 2

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Source: [Apply at jobsgopublic.com](https://www.jobsgopublic.com/job/business-analyst-apprentice-118438?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)