# Teller (Type 2) RBWM

**Company**: UK Business
**Location**: Yeovil
**Job type**: full-time
**Salary**: £25,000
**Category**: Finance
**Industry**: Finance

**Apply**: https://portal.careers.hsbc.com/careers/job/563774612287711?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_e222dca6-f97

## Description

We are seeking a Customer Service Representative to join our team in Yeovil.

As a Teller (Type 2) RBWM, you will provide exceptional face-to-face customer service in a timely manner, whilst working in a fast-paced busy Branch environment and adhering to our policies and procedures.

Your main responsibilities will include:

- Providing exceptional face-to-face customer service

- Processing a wide range of transactions, whilst maintaining a high degree of accuracy

- Educating customers around HSBC self-service devices and alternative digital banking platforms

- Collaborating as part of the dynamic Branch team and actively seeking to improve workflows and processes

To be successful in this role, you will need to demonstrate:

- Excellent communication skills

- The ability to take ownership of customer enquiries through to resolution

- Resilience to a continuously changing environment

In return, we offer an attractive minimum starting salary of £25,000 based on 35 hours per week, plus an annual discretionary performance bonus.

Benefits include:

- Over six weeks' holiday

- Perks at Work Benefit with access to 30,000+ national & local employee discounts

- Market-leading employer Pension contribution

- BUPA Healthcare

- Life Assurance, equivalent to four times your annual salary

- Access to a flexible benefits platform

- Sharesave schemes

## Skills

### Required
- Excellent communication skills
- Customer service skills
- Attention to detail

### Nice to have
- Previous Customer Service experience

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Source: [Apply at portal.careers.hsbc.com](https://portal.careers.hsbc.com/careers/job/563774612287711?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)