# Admin/Receptionist - General Practice

**Company**: Heathfielde Medical Centre
**Location**: London
**Work arrangement**: onsite
**Job type**: part-time
**Salary**: Negotiable
**Category**: Healthcare
**Industry**: Healthcare

**Apply**: https://www.jobs.nhs.uk/candidate/jobadvert/A2633-26-0005?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/admin-receptionist-general-practice-e17efecd-dc0/

## Description

Heathfielde Medical Centre is looking for an Admin/Receptionist for its busy GP Practice. This position is part-time, 15-20 hours per week on Thursdays and Fridays. No experience is required, but customer service skills and IT skills would be an advantage. Training will be provided.

The successful candidate will be enthusiastic, hardworking, organised, self-motivated, and an excellent communicator. They must be flexible to work both morning and evening shifts to cover 6-hour shifts between 8am and 6:30pm.

**Job Responsibilities:**

- Operate the computerized appointment system in accordance with Access protocols.

- Receive and book in patients, monitor patient flow, make emergency appointments, and draw to the doctor's notice any patients who might require immediate attention.

- Advise patients of relevant fees for non-NHS services, accept payment, and issue receipts for non-NHS income.

- Open, sort, and distribute internal and external post.

- Liaise with consultants' secretaries regarding patient referral queries and expedite appointments/tests as required.

- Ensure the reception and waiting areas are kept neat and tidy.

- Cover for colleagues in the event of absence through sickness or holidays as required.

- File patients' records in the correct manner.

- Check and update patients' addresses, telephone numbers, etc., on both manual and computerized records.

- Chaperone GP if required.

**Person Specification:**

- Customer Service Skills.

**Benefits:**

- Training will be provided.

**Equal Opportunities:**

- The post-holder will support the equality, diversity, and rights of patients, carers, and colleagues.

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## Skills

### Required
- Customer Service Skills
- IT Skills

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Source: [Apply at jobs.nhs.uk](https://www.jobs.nhs.uk/candidate/jobadvert/A2633-26-0005?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)
