# Account Manager

**Company**: Flexport
**Location**: Melbourne, Australia
**Experience**: senior
**Job type**: full-time
**Category**: Sales
**Industry**: Logistics

**Apply**: https://job-boards.greenhouse.io/flexport/jobs/8184688?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_e14462dd-849

## Description

At Flexport, our mission is to make global commerce so easy there will be more of it.

As our first account manager, you're a key member of our team in Australia, you'll grow business by deepening client relationships. You'll own a portfolio of clients, uncover new opportunities in their supply chains, and be part of a high-growth team with a strong focus on tech-driven culture, performance, and career development, with the opportunity to shape Flexport's presence in the region.

## Responsibilities

- Take ownership of business growth within your portfolio by upselling and cross-selling Flexport's supply chain and tech products

- Understand clients' business goals, the industry, and Flexport's services to proactively close and deliver new solutions that deepen client relationships

- Serve as the client's trusted advisor, advocating for their needs internally and finding win-win solutions for both the client and Flexport

- Run regular client touch points and business reviews to demonstrate value, uncover new opportunities, and drive retention

- Work cross-functionally across Supply Chain Operations, Procurement, Implementation, and Trade & Financial Services teams to execute client strategy that maximises outcomes

- Proactively monitor client health to catch opportunities early and keep both client and business goals on track

- Champion product adoption by mastering the Flexport platform and showing clients how to get the most out of it

## Requirements

- At least 5 years in sales, account management, or supply chain operations

- A background in logistics, freight forwarding, or supply chain is highly preferred

- A client-service mindset , genuinely obsessed with client outcomes , and the courage to challenge the status quo

- Excellent communication and negotiation skills across all channels, with strong organisational discipline and problem-solving ability

- Strategic vision combined with hands-on, ground floor execution

- Experience with retail, electronics, or tech verticals, global team collaboration, and AI adoption are all strong pluses

## Benefits

- Pioneer Opportunity: Be part of the founding commercial team in Australia, helping shape how Flexport builds its presence, processes, and culture in the market from the ground up

- Growth: Thrive in a high-performing culture with genuine opportunities to grow within the company, backed by access to global learning programs and career development pathways

- Technology Exposure: Work at the forefront of how AI is transforming the freight forwarding industry

- Compensation: Competitive base salary and performance bonus, plus a guaranteed bonus to support your transition and integration into Flexport

- Perks: Superannuation, monthly health stipend, phone bill and travel reimbursement, and company stock

## Skills

### Required
- sales
- account management
- supply chain operations
- communication
- negotiation
- problem-solving

### Nice to have
- logistics
- freight forwarding
- retail
- electronics
- tech verticals
- global team collaboration
- AI adoption

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/flexport/jobs/8184688?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)