# Service Assistant/Host (m/f/d) for our Porsche Centre

**Company**: Porsche Zentrum Lüneburg
**Category**: Sales
**Industry**: Automotive

**Apply**: https://jobs.porsche.com/index.php?ac=jobad&id=21670&utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_e08c93ad-95e

## Description

This is your chance to join Porsche.

The Porsche Centre Lüneburg sells Porsche, one of the world's most successful sports car brands. Our goal is to continue this success and provide optimal customer care. To strengthen our team, we offer a position as

**Service Assistant/Host (m/f/d) for our Porsche Centre**

As a Service Assistant/Host (m/f/d) at the Porsche Centre, you will create an excellent first impression with friendliness, attention, and professionalism.

- You will personally and telephonically greet our customers and ensure a smooth service process.

- Together with the service team, you will plan appointments, coordinate daily schedules, and maintain an overview of customer requests, contacts, and order statuses.

- You will create a pleasant atmosphere in the waiting area, provide refreshments, and stylishly present the Porsche brand.

- As a central interface between service, sales, and parts service, you will ensure that all relevant information is quickly and effectively communicated.

- Additionally, you will inform customers about current offers and services, support administrative tasks such as maintaining customer data, preparing appointments, and creating service invoices.

- You will handle replacement vehicles, accompany vehicle handover, and conduct satisfaction calls. You will also actively participate in marketing actions and the sale of Porsche lifestyle products.

## Requirements

- You have completed commercial training, ideally as an automotive business professional or a comparable qualification.

- Ideally, you have at least 1-2 years of professional experience in customer contact.

- You enjoy interacting with people and know how to welcome guests.

- You work structured, reliable, and with a high-quality focus. You are also an organisational talent with high service orientation.

- You are proficient in using MS Office; knowledge of C@P, PIWIS, or PPN is beneficial.

- You have excellent German language skills in writing and speaking; additional languages are a plus.

## Skills

### Required
- MS Office
- Customer Service
- Organisation

### Nice to have
- C@P
- PIWIS
- PPN
- Additional languages

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Source: [Apply at jobs.porsche.com](https://jobs.porsche.com/index.php?ac=jobad&id=21670&utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)