# Proposal & Customer Assessment Team Lead

**Company**: S&P Global Market Intelligence
**Location**: Mexico City
**Experience**: mid
**Job type**: full-time
**Category**: Operations
**Industry**: Finance

**Apply**: https://spgi.wd5.myworkdayjobs.com/en-US/SPGI_Careers/job/Mexico-City-MX/Client-Audit-Lead_332037-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/proposal-and-customer-assessment-team-lead-e0581a32-a65/

## Description

The Proposal & Customer Assessment Team is part of Commercial Operations within the Customer & Growth Office, a shared capability within S&P Global Market Intelligence. The team supports due diligence questionnaires, risk assessments, audits, and other customer inquiries across the pre- and post-sales lifecycle.

**Responsibilities and Impact:**

- Lead end-to-end project management of complex, client-initiated audits and due diligence reviews

- Foster strong customer relationships by maintaining open and transparent communication

- Partner with Sales, Product, Legal, Information Security, and other internal stakeholders to deliver accurate and persuasive response documents

- Ensure all responses are accurate, timely, and compliant with company standards

- Develop a deep understanding of product solutions and platforms to communicate effectively

- Maintain comprehensive documentation of the end-to-end audit and due diligence response process

- Support centralized database processes, policies, and procedures

- Identify opportunities to optimize processes by leveraging automation, technology, and data analytics

**What We're Looking For:**

- 3-7 years of relevant experience

- Strong understanding of Information and Cyber Security, Risk Management, Business Impact Analysis, and Business Continuity Planning

- Solid foundation in audit and control review, particularly SOC audits

- Proven experience responding to Third-Party Risk Assessments and audits

- Strong decision-making and critical-thinking skills

- Excellent communication and interpersonal skills

- Strong analytical and problem-solving skills

**Additional Preferred Qualifications:**

- Professional certifications such as CISA, CISSP, CISM, CRISC, or ISO 27001 Lead Auditor/Implementer

- Familiarity with industry frameworks and standards such as ISO 27001, NIST CSF, SOC 1/SOC 2

- Experience supporting audits and due diligence for financial services clients

- Experience with RFP and questionnaire response tools and content libraries

- Bachelor's degree in Information Security, Computer Science, Business, or a related field

**Benefits:**

- Health & Wellness: Health care coverage designed for the mind and body

- Flexible Downtime: Generous time off helps keep you energized

- Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills

- Invest in Your Future: Competitive pay, retirement planning, and financial wellness programs

- Family Friendly Perks: Benefits for your partners and little ones

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## Skills

### Required
- Information Security
- Risk Management
- Business Impact Analysis
- Business Continuity Planning
- SOC audits
- Audit and control review
- Third-Party Risk Assessments

### Nice to have
- CISA
- CISSP
- CISM
- CRISC
- ISO 27001 Lead Auditor/Implementer
- NIST CSF
- SOC 1/SOC 2

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Source: [Apply at spgi.wd5.myworkdayjobs.com](https://spgi.wd5.myworkdayjobs.com/en-US/SPGI_Careers/job/Mexico-City-MX/Client-Audit-Lead_332037-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)