# Cashier

**Company**: Prudential
**Work arrangement**: onsite
**Experience**: entry
**Job type**: full-time
**Category**: Operations
**Industry**: Finance

**Apply**: https://prudential.wd3.myworkdayjobs.com/en-US/prudential/job/Hong-Kong/Contract-Assistant-Officer--Customer-Service-Center--Cashier-role--6-months-Contract-_26090207?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_dffd18a8-639

## Description

We are seeking a Cashier to join our team. As a Cashier, you will provide and process information/payments in response to customers' enquiries, concerns, and requests in day-to-day cashier counter operation effectively and efficiently.

**Job Responsibilities:**

- Provide and process information/payments by referring to operation systems, guidelines, digitalization, and applications in response to customers' enquiries, concerns, and requests about insurance products and services

- Provide document Mainlander Sales Verification service on a face-to-face basis or via electronic platform to ensure NB applications are conformed to compliance and underwriting requirements

- Respond to customer feedback in a timely and professional manner to enhance customers' satisfaction

- Communicate and coordinate with different functions/departments to maintain a harmonious relationship so as to enhance the operation efficiency and effectiveness

- Handle customer dissatisfaction, provide appropriate solutions and alternatives in a timely manner, and report to supervisor

**Job Requirements:**

- Form 7 or above

- 1-3 years of experience in Customer Service Operations

- Good written/spoken English and Chinese (Including Mandarin)

- Good analytical and problem-solving skills

- Able and enjoy working with people of diverse backgrounds with strong interpersonal skills

- Highly organized self-starter, with the ability to meet tight deadlines

- Able to work independently under pressure and deal with difficult situations in a friendly manner

- Customer-focused and result-oriented

- MS Word and Excel

## Skills

### Required
- Customer Service
- Communication
- Analytical Skills
- Problem-Solving
- MS Word
- MS Excel

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Source: [Apply at prudential.wd3.myworkdayjobs.com](https://prudential.wd3.myworkdayjobs.com/en-US/prudential/job/Hong-Kong/Contract-Assistant-Officer--Customer-Service-Center--Cashier-role--6-months-Contract-_26090207?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)