# Administrator

**Company**: Bupa
**Location**: Canary Wharf
**Job type**: full-time
**Salary**: £30,500 pa
**Category**: Operations
**Industry**: Healthcare

**Apply**: https://bupa.wd3.myworkdayjobs.com/en-US/EXT_CAREER/job/Canary-Wharf/Administrator_R1228745?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/administrator-dfc9a859-604/

## Description

We are seeking a customer-focused Administrator to join our team at one of our Canary Wharf clinics. You will provide essential front-of-house and back-office support to ensure our patients receive outstanding service.

**Responsibilities:**

- Working on reception, greeting and welcoming customers, and supporting the customer journey throughout the centre

- Ensuring all customers have the correct paperwork to support their visit – appointment packs, clinical file preparation, and consent forms

- Supporting our clinical staff by preparing client files and scanning documents, allowing them to focus fully on patient care

- Answering, screening, and forwarding incoming customer queries via phone calls and proactively managing local mailbox and emails

- Carrying out day-to-day administrative tasks to keep the clinic running smoothly, including handling post, answering calls and emails, managing card transactions, processing invoices, and organising delivery notes

- Working closely with clinical colleagues to ensure client reports and correspondence are completed and sent within required timeframes

**Key Skills / Qualifications needed for this role:**

- Proven experience delivering exceptional, client-focused customer service

- Previous experience in an administrative role; experience in healthcare is desirable but not essential

- Strong time management skills and flexibility – you will need to adapt quickly and support different areas throughout your shift

- Excellent attention to detail, along with solid computing skills and a good understanding of Microsoft Office applications

**Benefits:**

- 25 days holiday pa, increasing through length of service, with option to buy or sell

- Bupa Health Trust (health insurance) as a benefit in kind

- 24/7 Anytime HealthLine (confidential, round-the-clock service)

- Healthy Minds - 24/7 employee assistance programme

- Family Mental HealthLine

- EDF Energy discounts

- Competitive pension scheme

- MyGymDiscounts - discounts on gym memberships and online workout programmes

- Mortgage advice (free mortgage advice from an independent mortgage broker)

- My Bupa Extras - shopping discounts and cashback deals platform

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## Skills

### Required
- Microsoft Office
- customer service
- time management
- administrative tasks

### Nice to have
- previous experience in an administrative role
- experience in healthcare

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Source: [Apply at bupa.wd3.myworkdayjobs.com](https://bupa.wd3.myworkdayjobs.com/en-US/EXT_CAREER/job/Canary-Wharf/Administrator_R1228745?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)