# Care Management Assistant

**Company**: Intermountain Health
**Location**: Intermountain Health Primary Childrens Hospital
**Job type**: full-time
**Salary**: $20.07 - $28.59
**Category**: Healthcare
**Industry**: Healthcare

**Apply**: https://imh.wd108.myworkdayjobs.com/en-US/IntermountainCareers/job/Intermountain-Health-Primary-Childrens-Hospital/Care-Management-Assistant_R187180?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_dfbcbb35-e51

## Description

The Care Management Assistant is a patient-focused role that manages and optimises patient care in collaboration with nurses and social work care managers.

Responsibilities:

- Serves as a liaison between the department and external organisations or individuals

- Receives and prioritises requests and transmits clinical information for service authorisations

- Monitors the status of referrals and maintains ongoing communication

- Requests and retrieves medical records from Health Information Management

- Delivers routine regulatory notices to patients within the required timeframes

- Performs clerical tasks to support care management services

- Supports advanced care planning by delivering advance directive information and notarises documents upon request

- Supports a compliant patient choice process by ensuring provider lists are current across all systems

- Aids in transition planning by preparing transfer packets and arranging transportation

- Work closely with care managers and clinical teams to ensure patients receive comprehensive and coordinated care

Minimum Qualifications:

- Demonstrated healthcare experience in a clinic or hospital setting

- Demonstrated customer service with a focus on communications and problem resolution

- Proficiency in advanced computer skills

Preferred Qualifications:

- Bilingual / Spanish Speaking

- Associate or bachelor's degree

- Previous experience with medical terminology

- Excellent verbal and written communications skills

## Skills

### Required
- communication
- computer skills
- customer service
- healthcare experience
- Spanish

### Nice to have
- bilingual
- medical terminology
- associate or bachelor's degree

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Source: [Apply at imh.wd108.myworkdayjobs.com](https://imh.wd108.myworkdayjobs.com/en-US/IntermountainCareers/job/Intermountain-Health-Primary-Childrens-Hospital/Care-Management-Assistant_R187180?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)