# Services Sales Solutions Architect Senior Director **Company**: Salesforce **Experience**: senior **Job type**: full-time **Salary**: $218,400 - $365,200 annually **Category**: Customer Service **Industry**: Technology **Apply**: https://salesforce.wd12.myworkdayjobs.com/en-US/External_Career_Site/job/Virginia---Remote/Services-Sales-Solutions-Architect-Senior-Director_JR353707?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply **Canonical**: https://yubhub.co/jobs/job_df720140-00d ## Description The Services Sales Solutions Architect Senior Director plays a critical role in the presales process and setting customers up for success by prescriptively shaping, scoping and solutioning applications and functionality leveraging Salesforce Core/PSS and Salesforce related clouds products. Responsibilities: - Correctly scope projects (people, skills, timeframe) to deliver on clients’ requirements - Bring best practices to each client engagement through deep platform expertise by providing Subject Matter Expertise related to Salesforce Core/PSS products - Provide oversight and governance for pre-sales solutioning and architecture on large multi-cloud implementations - Positively impact client Services renewals (when applicable) by aligning customer success with professional services roadmap. - Mentor and support team members on large, complex scoping efforts - Align closely with Account and Services Sales team by leading pre-sales activities such as the development of client-specific proposals, SOWs, staffing plans, engaging with other SMEs across the organization to gain consensus on an acceptable proposal as necessary - Lead strategic pre-sales initiatives and programs - Successfully manage multiple strategic clients simultaneously - Recognized as a valuable and trusted advisor by our customers and other members of Salesforce and continue to build a reputation for excellence in professional services - Inspire people to do the best work of their careers, being a multiplier, amplifying the knowledge and capability of the people around you while continuing to provide an inclusive workplace as one of Best Places to Work. - Show continued professional growth and development The ideal candidate will have: - A successful track record of working effectively in a highly matrixed and fast-growing organization. - A skill in correctly sizing and scoping Salesforce Core/PSS projects. - A passion and belief in the unique value of professional services in a cloud software company. - The proven ability to develop customer relationships, understand their businesses, and develop a shared vision for accelerating their business success with Salesforce. - The capability to recognize complicated customer and internal relationships and navigate win/win outcomes for multiple stakeholders. - The ability to partner with customer IT leaders and Salesforce partner leaders to align on the technical implementation of Salesforce and how it adds value to their overall enterprise architecture. - Deep problem solving skills and the ability to help solve problems with minimal background and a fast ramp up. Must Have Qualifications & Skills: - 5+ years of direct experience delivering and/or overseeing applicable solutions. - 12+ years’ experience delivering consulting services, including team leadership and active involvement in selling professional services through technical solutioning expertise. - 2+ years of sizing and scoping applicable projects. - Salesforce System Architect Certification (or comparable) - Ability to travel; up to 25% Preferred Qualifications & Skills: - Certified Technical Architect - 5+ years’ operating in a pre-sales environment, shaping and scoping large and complex implementation projects - 5+ years of enterprise-level project or program management experience - Demonstrated technical and/or functional aptitude, and ability to engage with architects or SMEs into pre-sales activities. - Extremely strong written and verbal communication skills, executive level presence and experience in working in a client advisory role - Demonstrated ability to influence a group audience, facilitate solutioning and lead discussions such as solution architecture tradeoffs, Road mapping, Enterprise Transformation strategy, and executive-level requirement gathering sessions - Excellent strategy development and problem-solving skills as well as business development focus and experience (e.g., relative to new products, services, and go-to-market approaches), while possessing a broad level of technology understanding and substantial operational acumen - Delivery focused: Previous experience leading teams of architects to delivery complex Solutions - Excellent analytical & problem solving skills - Proven ability to build strong working relationships across multiple functions/levels; adept at mediating conflict and fostering healthy dialogue ## Skills ### Required - Salesforce Core/PSS - solutioning - architecture - project scoping - pre-sales ### Nice to have - Certified Technical Architect - enterprise-level project management - technical solutioning - strategy development - problem-solving --- Source: [Apply at salesforce.wd12.myworkdayjobs.com](https://salesforce.wd12.myworkdayjobs.com/en-US/External_Career_Site/job/Virginia---Remote/Services-Sales-Solutions-Architect-Senior-Director_JR353707?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)