# Patient Care Technician-FT-Family Medicine-Spanish Fork

**Company**: Revere Health
**Location**: Spanish Fork, Utah
**Job type**: full-time
**Category**: Healthcare
**Industry**: Healthcare

**Apply**: https://reverehealth.bamboohr.com/careers/3031?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_df195896-b62

## Description

The Patient Care Technician is a member of the Patient Communication Team, responsible for supporting patient communication, appointment scheduling, and administrative coordination.

The primary responsibilities include:

- Answering patient calls and responding to general patient inquiries in a professional and courteous manner

- Assisting patients with appointment scheduling, follow-up questions, and navigating clinic services

- Providing excellent customer service while maintaining patient confidentiality

- Addressing patient concerns within the scope of the position and escalating issues as appropriate

- Collaborating with the Patient Communication Team, Medical Assistants, providers, and front-office staff

- Following established message-routing protocols and provider-specific instructions

The ideal candidate has:

- High school diploma or equivalent

- Previous healthcare, medical office, call center, or customer service experience

- Strong verbal and written communication skills

- Excellent organizational skills and attention to detail

- Ability to multitask and work effectively in a fast-paced medical office

- Professional, compassionate, and patient-focused demeanor

- Ability to use computer systems and learn electronic medical record workflows

- Ability to maintain confidentiality and exercise good judgment when handling patient information

- Bilingual in English and Spanish is a plus

The schedule is Monday to Friday, 7:45 am - 5:00 pm, 4 days a week.

## Skills

### Required
- communication skills
- organizational skills
- attention to detail
- multitasking
- computer skills
- electronic medical records

### Nice to have
- bilingual
- previous healthcare experience
- medical office experience
- call center experience
- customer service experience
- Spanish

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Source: [Apply at reverehealth.bamboohr.com](https://reverehealth.bamboohr.com/careers/3031?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)