# Assistant Store Manager

**Company**: Sandbox VR
**Location**: San Ramon, CA
**Work arrangement**: onsite
**Job type**: Full Time
**Salary**: USD 22.61-22.61 per-hour-wage
**Category**: Operations
**Industry**: Technology

**Apply**: https://jobs.lever.co/sandboxvr/268a1060-35be-4a00-bfdf-3d1e85c6388c?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_def9ee21-c3a

## Description

We’re Sandbox VR, the most advanced virtual reality experience in the world. Our mission is to bring people closer together through world-class immersive experiences.

As an Assistant Store Manager, you will play a crucial role in delivering an incredible guest experience, providing technical support and troubleshooting, maintaining store appearance, managing store operations, and leading a team.

**Key Responsibilities:**

- Deliver an Incredible Guest Experience: You will ensure that guests have an exceptional experience, handling guest de-escalation, and supporting Guest Experience Guides or Shift Leads when needed.

- Technical Support and Troubleshooting: You will conduct hardware and software checks, troubleshoot issues, and communicate with the Store Manager and Tier 1 Helpdesk.

- Keep it Shiny: You will maintain the store's cleanliness and organization, ensuring a premium and professional experience for guests.

- Store Management: You will co-lead the creation of employee schedules, work with the store management team to maintain daily checklists and audits, and track employee breaks.

- Store Leadership: You will initiate check-ins with team members, provide coaching, and partner with the Store Manager in the interview process for Guest Experience Guide hiring.

- Training: You will provide on-the-job training to new Guest Experience Guides and Leads, and help integrate them into the organization.

**Requirements:**

- 2 years of relevant leadership experience in retail operations management or hospitality industry

- Leadership experience with a focus on customer service and team management

- Ability to work on weekends and have flexible scheduling

- Proficiency in retail math and business skills, including profit and loss statements and data visualization tools

- Physical stamina to be on feet for long periods and lift up to 40 lbs.

**Benefits:**

- Paid time off

- Sick time

- 401(k) + Match

- Medical, dental, vision, life, and disability insurance

- Health and wellness resources and discounts

- Commuter benefits

- Exclusive savings on entertainment, shopping, hotels, and more

- Promotion potential

- Referral bonus program

- Employee discounts and free sessions

- “Positive Guest Review” incentive program

## Skills

### Required
- Leadership
- Customer Service
- Retail Math
- Data Visualization
- Troubleshooting

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Source: [Apply at jobs.lever.co](https://jobs.lever.co/sandboxvr/268a1060-35be-4a00-bfdf-3d1e85c6388c?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)