# Senior Manager, Operations - Infrastructure Platform Services (IPS)

**Company**: Electronic Arts
**Location**: Vancouver, British Columbia
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Salary**: $133,500 - $186,400 CAD
**Category**: Operations
**Industry**: Technology
**Ticker**: EA
**Wikidata**: https://www.wikidata.org/wiki/Q173941

**Apply**: https://jobs.ea.com/fr_CA/careers/JobDetail/Senior-Manager-Operations/216270?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_dedbe810-9e5

## Description

Electronic Arts is seeking a Senior Manager, Operations - Infrastructure Platform Services (IPS) to join their team in Vancouver or Toronto. The successful candidate will own and continuously improve key operating rhythms, ensuring they remain aligned with leadership priorities and drive clear decisions, accountability, and follow-through.

The Senior Manager will lead cross-functional strategic initiatives across IPS, partnering with engineering leads, product managers, and executive leadership to translate business priorities into clear plans and execution milestones. They will establish and govern leadership reporting, synthesizing qualitative and quantitative data into clear insights, narratives, and recommendations for decision-making.

Responsibilities:

- Own and continuously improve key operating rhythms

- Lead cross-functional strategic initiatives across IPS

- Establish and govern leadership reporting

- Create and run communication mechanisms

- Implement and continuously improve operational metrics and frameworks

- Serve as a trusted advisor to program, product, and engineering stakeholders

Qualifications:

- 10+ years of professional experience in business operations, operational strategy, or program management within a technology or entertainment environment

- Exceptional cross-functional stakeholder management

- Proven track record of independently leading operating rhythms and strategic planning cadences

- Excellent executive communication

- Exceptional data fluency

- Demonstrated experience leading organizational change

- Experience with financial planning, including budgeting, forecasting, and variance tracking

- Bachelor’s degree in Business Administration, Management, Finance, Economics, Engineering, Information Systems, or equivalent practical experience

Benefits:

- Competitive salary ($133,500 - $186,400 CAD)

- Vacation (3 weeks per year to start)

- 10 days per year of sick time

- Paid top-up to EI/QPIP benefits

- Extended health/dental/vision coverage

- Life insurance

- Disability insurance

- Retirement plan

## Skills

### Required
- business operations
- operational strategy
- program management
- stakeholder management
- data analysis
- financial planning

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Source: [Apply at jobs.ea.com](https://jobs.ea.com/fr_CA/careers/JobDetail/Senior-Manager-Operations/216270?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)