# Agentic Community Manager

**Company**: Salesforce
**Location**: San Francisco, California
**Experience**: senior
**Job type**: full-time
**Salary**: $123,100 - $186,300 annually
**Category**: Customer Service
**Industry**: Technology

**Apply**: https://salesforce.wd12.myworkdayjobs.com/en-US/External_Career_Site/job/California---San-Francisco/Community-Manager_JR366521-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/agentic-community-manager-de9a8f5a-67e/

## Description

The MeshMesh team at Salesforce is building the next-generation mesh networking platform for Salesforce customers. As the Agentic Community Manager, you will build and grow the community of customers, developers, partners, and advocates around MeshMesh, creating the spaces, programs, and conversations that turn users into champions.

You will practice agentic solution engineering, partnering with Solution Engineering and Product to use AI agents and AI coding tools to build community-facing demos, sample projects, starter kits, and community agents that help members learn, build, and succeed faster.

**Responsibilities**

- Define and execute the community strategy, including goals, programs, and metrics for engagement, adoption, and advocacy.

- Build and manage community spaces such as Slack channels, forums, events, and user groups.

- Partner with Solution Engineering to apply agentic solution engineering to community, turning AI-built demos, prototypes, and proofs of value into sample projects, starter kits, and hands-on workshops for members.

- Design and deploy community agents that use AI to answer common questions, route issues, welcome new members, surface helpful content, and summarize conversations, with human oversight and clear escalation paths.

- Plan and host events, office hours, AMAs, hackathons, and virtual and in-person meetups.

- Recruit and support champions, ambassadors, and power users, and recognize their contributions.

- Create and curate content, including posts, newsletters, tutorials, and highlights, with Content, Brand, and Product Marketing teams.

- Gather community feedback and insights, and share them with Product, Engineering, and Support to shape the roadmap.

- Moderate and uphold community guidelines to keep the space welcoming, safe, and productive.

- Measure and report on community health, growth, and impact, including productivity gains from agentic workflows.

**Requirements**

- 6+ years of experience in community management, developer relations, or customer engagement, ideally in B2B technology or SaaS.

- Hands-on experience with, or a strong interest in, agentic solution engineering and using AI agents and AI coding tools to build community experiences, demos, and automations.

- Built and grown an online or in-person community with measurable results.

- Excellent written and verbal communication skills and an authentic, approachable voice.

- Data-driven and able to use metrics to improve programs.

- Ability to work well across Product, Engineering, Marketing, Support, and Solution Engineering.

- Degree or equivalent relevant experience.

**Nice to Have**

- Built or run agentic workflows (e.g., with Agentforce or similar AI agent tools) in a community or support context.

- Experience with developer, technical, or AI communities.

- Experience with Slack and community platforms.

- Experience running events, hackathons, or ambassador programs.

- Ability to lead through influence across a complex organization.

**Benefits**

- Time off programs

- Medical, dental, vision

- Mental health support

- Paid parental leave

- Life and disability insurance

- 401(k)

- Employee stock purchasing program

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## Skills

### Required
- community management
- developer relations
- customer engagement
- agentic solution engineering
- AI agents
- AI coding tools

### Nice to have
- Agentforce
- Slack
- community platforms
- event planning
- ambassador programs

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Source: [Apply at salesforce.wd12.myworkdayjobs.com](https://salesforce.wd12.myworkdayjobs.com/en-US/External_Career_Site/job/California---San-Francisco/Community-Manager_JR366521-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)