# Mortgage Specialist Administrative Support

**Company**: Royal Bank of Canada (RBC)
**Location**: Montréal, Quebec
**Job type**: part-time
**Category**: Customer Service
**Industry**: Finance

**Apply**: https://rbc.wd3.myworkdayjobs.com/en-US/RBCGLOBAL1/job/MONTRAL-Quebec-Canada/Mortgage-Specialist-Assistant_R-0000192455-2?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/mortgage-specialist-administrative-support-de2e8117-fb0/

## Description

We are seeking a highly organized and self-motivated individual to provide administrative support to a top-producing Mortgage Specialist in our Montréal office.

The successful candidate must be fluent in Mandarin or Cantonese to effectively serve our Asian market clients.

**Responsibilities**

- Provide superior responsive service to client fax, email, and telephone requests

- Ensure timely execution and delivery of client transactions and requests

- Develop relationships with service partners to ensure operational guidelines are adhered to and transactions are processed efficiently

- Manage Mortgage Specialist's email, mail, and calendar to prioritize tasks and ensure effective time management

- Maintain office routines and expenses, ensuring efficiency and availability of equipment and supplies

- Proactively identify Mortgage Specialist's needs and provide necessary documentation and information

**Requirements**

- Sales-oriented, self-motivated, and self-managed individual who thrives in a fast-paced environment

- Ability to provide superior responsive service to client requests and build customer loyalty and trust

- Extremely well-organized with the ability to multi-task and prioritize tasks

- Strong computer skills and knowledge of mortgage process and Home Financing products is an asset

- Bilingualism (English and French) required

**What's in it for you?**

- Comprehensive Total Rewards Program including performance-based bonuses, flexible benefits, and competitive compensation

- Leaders who support your development through coaching and managing opportunities

- Work in a dynamic, collaborative, progressive, and high-performing team

- World-class training program in financial services

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## Skills

### Required
- Client Centricity
- Communication
- Critical Thinking
- Curious Mindset
- French
- Mandarin
- Cantonese

### Nice to have
- Strong knowledge of mortgage process and Home Financing products

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Source: [Apply at rbc.wd3.myworkdayjobs.com](https://rbc.wd3.myworkdayjobs.com/en-US/RBCGLOBAL1/job/MONTRAL-Quebec-Canada/Mortgage-Specialist-Assistant_R-0000192455-2?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)