# Sr. Associate Director, Data and Analytics (AI Agent Engineer)

**Company**: GCIO
**Location**: Shenzhen, Guangdong
**Experience**: senior
**Job type**: full-time
**Category**: Engineering
**Industry**: Technology

**Apply**: https://portal.careers.hsbc.com/careers/job/563774612537550?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_ddbafe06-378

## Description

We are currently seeking an experienced professional to join our team in the role of Sr. Associate Director, Data and Analytics (AI Agent Engineer).

Principal responsibilities:

- Build end-to-end agents for defined workflows across:

- KYC onboarding: case triage, document checklist guidance, entity/UBO summarisation, exception routing support.

- Credit assessment: application/financial summary extraction, covenant tracking support, credit memo drafting assistance, rationale tracing to evidence.

- Portfolio management: exposure overview, concentration monitoring support, event/news summarisation, portfolio review pack assistance.

- Implement RAG with strong grounding: ingestion, chunking, indexing, reranking, citations, freshness strategies and access controls.

- Integrate agents with internal services/APIs and workflow tools (case management, knowledge bases, data services).

- Engineer predictable behaviour: structured outputs, guardrails, refusal/fallback patterns, and robust error handling.

- Build evaluation and regression testing (golden sets, quality/safety metrics, telemetry and feedback loops).

- Ensure operational readiness: monitoring, alerting, audit logs, incident response runbooks, and cost/latency optimisation.

- Collaborate with Risk/Compliance/InfoSec to meet control expectations for sensitive KYC and credit information.

Requirements:

- Delivering agents that materially reduce manual effort and cycle time in onboarding and credit workflows.

- Producing grounded, explainable outputs with traceable citations to approved documents/data.

- Achieving stable production operations (SLA adherence, low incident rates, clear runbooks).

- Establishing reusable agent patterns (RAG templates, evaluation harnesses, guardrails) across squads.

What additional skills will be good to have?:

- Experience with document-heavy workflows (KYC packs, financial statements) and extraction/classification approaches.

- Knowledge of retrieval evaluation, reranking, and agent testing methodologies.

- Familiarity with regulated workflow controls (segregation of duties, auditability, data minimisation).

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment.

## Skills

### Required
- AI Agent Engineering
- Data and Analytics
- KYC onboarding
- Credit assessment
- Portfolio management
- RAG implementation
- API integration
- Error handling
- Testing and evaluation

### Nice to have
- Document-heavy workflows
- Retrieval evaluation
- Reranking
- Agent testing methodologies
- Regulated workflow controls

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Source: [Apply at portal.careers.hsbc.com](https://portal.careers.hsbc.com/careers/job/563774612537550?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)