# Fraud Ops Analyst

**Company**: bunq
**Work arrangement**: hybrid
**Experience**: junior
**Job type**: full-time
**Category**: Finance
**Industry**: Finance

**Apply**: https://careers.bunq.com/o/fraud-operations-analyst
**Canonical**: https://yubhub.co/jobs/job_dd753e60-06b

## Description

We're all about giving our users a smooth, worry-free banking experience while keeping their money safe from fraudsters. As a Fraud Ops Analyst, you'll be the go-to person for spotting any suspicious activity, protecting users at every stage, and making sure we stay compliant with all the rules.

You'll handle everything related to fraud cases, take charge of tricky situations, and come up with smart ideas to make our processes even better for a safer and smoother banking experience.

### Take Ownership

- Become a detective in fraud prevention, using your in-depth investigation and problem-solving skills to protect our users from suspicious activity

- Keep an eye out for potential risks, using your knowledge of fraud monitoring and prevention to stay one step ahead

- Bring empathy and effective communication into every interaction to provide the best support possible

### Your space to perform

We give you the space and the tools you need to succeed

- Join forces with great colleagues across the globe to revolutionise banking

- Make lasting impact by working on complex & exciting challenges

- Accelerate your career growth with bunq Academy and a 1500 EUR annual learning budget

- Flex Benefits: €70 monthly budget via Re: benefit, offering access to 150+ perks tailored to your lifestyle.

- A Macbook to keep with you while you're with us

- Hybrid setup: after 3 months in-office, work 2 days remote, 3 days in-office weekly

- Digital Nomad Program: After your first year, enjoy up to 20 days per year to work while traveling, combining flexibility with strong team collaboration

- We reward tenure with a dedicated travel budget: €1.5k after 2 years and €3k after 4 years to visit another core office.

- Lunch and snacks at the office, vegan options included

- Private health insurance, just in case

- Friday drinks, team events, and other celebrations - bunq style!

## Skills

### Required
- fraud monitoring and prevention
- problem-solving
- communication
- investigation
- KYC
- PayOps