# Brokerage Agent, Imports

**Company**: Expeditors
**Location**: Laredo, TX
**Experience**: entry
**Job type**: full-time
**Category**: Logistics & Supply Chain

**Apply**: https://jobs.smartrecruiters.com/Expeditors/744000160298829-brokerage-agent-imports?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/brokerage-agent-imports-dd4873a6-969/

## Description

We're seeking a Brokerage Agent, Imports to join our team in Laredo, TX. As a Brokerage Agent, you will execute flawless operational performance, productivity, and provide excellent customer service.

Key Deliverables:

- Monitor and achieve key metrics, including Operational Effectiveness, OPA Audit Results, and Timely Execution

- Meet specific timeframes for tasks such as DXR to LOG, LOG to ENF, and INV within 24 hours of ESP/IBB

- Maintain high compliance levels for all applicable Customer requirements

- Communicate proactively with carriers and interested parties

General Responsibilities:

- Exemplify and teach company culture, mission, and goals

- Contribute to building healthy cross-functional relationships and a positive work environment

- Complete required trainings, including 52-hour trainings per year

- Own self-development and prepare for personal development goals

Key Responsibilities:

- Comply with company controls, policies, and procedures

- Use Expeditor systems and tools properly

- Maintain highest compliance levels for all applicable Customer requirements

- Understand and comply with Customer SOP expectations

- Meet KPI Standards in accordance with Company Procedures

- Process shipments accurately and timely, logging proper codes, trace types, and events

- Communicate with carriers and interested parties proactively

- Contribute to operational effectiveness by complying with District Excellence metrics

- Complete accurate and timely billing of customers

- Ensure customer legal documents are updated

- Participate actively in huddle meetings

- Handle emails timely and professionally

- Escalate issues to Lead, Supervisor, or Operations Manager as needed

Finance:

- Comply with company policies, including credit policy

- Process files timely and correctly bill

- Work to prevent monetary losses

Security, Health, and Safety:

- Notify the Branch's Health and Safety representative of any unsafe condition, incident, or accident

Qualifications:

- Bachelor's degree in foreign trade (preferred)

- Experience in US Customs Brokerage (preferred)

- Knowledge of Customs clearance functions (preferred)

- Customer satisfaction-oriented

- Good interpersonal and communication skills

- Time management and attention to detail-oriented

- Self-driven personality

- Good computer skills, including Microsoft Office applications

- English and Spanish fluency

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## Skills

### Required
- English
- Spanish
- Microsoft Office applications
- time management
- attention to detail
- communication skills
- interpersonal skills

### Nice to have
- Bachelor's degree in foreign trade
- Experience in US Customs Brokerage
- Knowledge of Customs clearance functions

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Source: [Apply at jobs.smartrecruiters.com](https://jobs.smartrecruiters.com/Expeditors/744000160298829-brokerage-agent-imports?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)