# Part Time Health Club Treatment Technician - White City House, West London

**Company**: Soho House
**Location**: London
**Work arrangement**: onsite
**Experience**: mid
**Job type**: part-time
**Salary**: £14-£14 GBP
**Category**: Hospitality
**Industry**: Hospitality

**Apply**: https://job-boards.greenhouse.io/sohohouseco/jobs/5004892101?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_dd231e31-19c

## Description

At Soho House, a Health Club Treatment Technician is the face of the recovery and wellbeing area, providing a warm welcome, exceptional service, and continuous support to ensure members and guests enjoy a safe, clean, and restorative environment across all treatment and recovery experiences.

Key duties include:

- Welcoming every member and guest with open arms and in a hospitable manner.

- Ensuring all treatment and recovery sessions are delivered safely, following operating procedures, time limits, contraindications, and hygiene standards.

- Providing safe and correct guidance on the use of recovery and wellbeing equipment, including hyperbaric chamber, cryotherapy, photobiomodulation bed (PBM), and compression boots.

- Encouraging a positive, inclusive, and respectful workout atmosphere.

- Addressing any member-related concerns, adverse reactions, or equipment issues promptly, documenting, and escalating to the management team where necessary.

- Ensuring all recovery and wellbeing areas are clean, sanitised, organised, and fully operational always.

- Assisting with booking and scheduling of recovery treatments, managing session flow, and providing clear information about services, benefits, and contraindications.

- Upholding discretion and professionalism, especially when serving VIPs and PWKs.

What we're looking for:

- A successful Health Club Treatment Technician for Soho House will ideally have up to 2 years’ experience in a busy high-profile venue and a natural flair for first-class service.

- You'll be reliable, friendly and happy to be a key part of the team that strives for success.

- Minimum of 2+ years’ experience in similar capacity.

- L3 Beauty/ Massage Therapist or Personal Trainer Qualification required.

- Thrive in fast-paced, high-volume environments and maintain calm, through quickly and effectively problem-solving under pressure.

- Must be hospitable, approachable, passionate about customer service and respectful towards colleagues and guests.

- Must be able to demonstrate competency as outlined in the training schedule and Club School.

- Must be able to work flexible shifts and schedules, including weekends and holidays as needed.

- Ability to take direction, work in a team environment and autonomously.

Benefits include:

- Weekly Pay

- 10% treatment commission

- Team meal whilst on shift prepared by our chefs

- Soho Friends Membership

- 50% Team discount on Food & Drink, 7 days a week

- Staff Room Rates

- Health Cash Plan (option to up to 2 additional dependents)

- Dental Plan (option to add up to 2 additional dependents)

- Birthday Day Off after 1 year's continuous service

- Up to 50% Staff Discount on Cowshed & Soho Home

- In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.

- Free Counselling Sessions

- Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.

- Continuous training to develop yourself personally and professionally.

- Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.

## Skills

### Required
- L3 Beauty/Massage Therapist
- Personal Trainer
- customer service
- problem-solving

### Nice to have
- up to 2 years' experience in a busy high-profile venue

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/sohohouseco/jobs/5004892101?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)