# Compliance Coordinator (Customer onsite)

**Company**: Expeditors
**Location**: Grapevine, TX
**Work arrangement**: onsite
**Experience**: entry
**Job type**: full-time
**Category**: Logistics & Supply Chain
**Industry**: Logistics & Supply Chain

**Apply**: https://jobs.smartrecruiters.com/Expeditors/744000157158779-compliance-coordinator-customer-onsite-?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/compliance-coordinator-customer-onsite-dce9781d-063/

## Description

We take care of our employees, and they take care of our customers! Become a member of a global community!

The international logistics industry relies on companies like Expeditors to keep the world moving. With a focus on professionalism, leadership, and a customer service-based approach, we're looking for a Compliance Coordinator to join our team.

**Job Summary:** The Trade Compliance Coordinator supports the efficient and timely movement of goods worldwide, ensuring legal compliance and providing import/export administration and control within rules and regulations.

**Key Responsibilities:**

- Build customer relationships and provide excellent customer service, understanding their needs and goals

- Identify and address issues that may impact customer satisfaction and work on solutions to improve the overall customer experience

- Monitor and manage ticketing system for customs compliance requests and resolve quickly

- Ensure 100% adherence to laws, regulations, corporate policy, customer policies, and requirements

- Verify and review shipping documents and commercial invoices for import and export customs purposes

- Facilitate information gathering and evaluate import and export restrictions and customs compliance regulatory requirements

- Advise customers on import and export restrictions and customs-related matters

- Track operational metrics and meet SLAs

- Escalate issues and keep management up-to-date with work orders

- Identify gaps in current processes and procedures and suggest opportunities for improvement

- Stay up-to-date on regulatory requirements and procedures governing the import and export of goods

**Personal Development:**

- Meet company standards of 52 hours training per year per employee

- Attend training classes when required

- Complete mandatory training when required

**Qualifications:**

- Bachelor's degree or equivalent working experience

- 1-3 years related experience in customs compliance operations, import or export operations preferred

- Understanding of international trade and customs regulations, incoterms, and impacts to supply chain

- Knowledge of international air and ocean transport logistics processes

- Excellent customer service skills, including negotiation and communication

- Risk-sensitive, with ability to recognize potential problems

- Excellent communication and interpersonal skills

- Self-starter with ability to triage and prioritize tasks in a fast-paced environment

**Benefits:**

- Pay commensurate with experience

- Paid Vacation, Holiday, Sick Time

- Health Plan: Medical, Prescription Drug, Dental, and Vision

- Life and Long Term Disability Insurance

- 401(k) Retirement Savings Plan

- Employee Stock Purchase Plan

- Training and Education Program

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## Skills

### Required
- international trade
- customs regulations
- import/export operations
- logistics
- customer service

### Nice to have
- negotiation
- communication
- time management
- resource management
- attention to detail

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Source: [Apply at jobs.smartrecruiters.com](https://jobs.smartrecruiters.com/Expeditors/744000157158779-compliance-coordinator-customer-onsite-?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)