# Skincare Specialist

**Company**: Charlotte Tilbury Beauty
**Location**: London
**Work arrangement**: onsite
**Experience**: entry
**Job type**: part-time
**Category**: Retail
**Industry**: Beauty

**Apply**: https://apply.workable.com/j/6E6936381B
**Canonical**: https://yubhub.co/jobs/job_dcd54419-fee

## Description

## Skincare Specialist, Covent Garden Own Store

Part time - 32 hours a week, permanent contract

As a Skincare Specialist at Charlotte Tilbury Beauty, you will play a key role in driving overall performance across our Skincare Category. Your primary responsibility will be to ensure that every customer receives an exceptional Skincare experience, with a focus on enhancing and impacting existing revenue streams.

### Key Responsibilities:

- Delivering treatments and exceptional client care, you will lead the deployment of all skincare experiences with customers, engaging them in our brand journey and driving productivity within the category.

- Understand and embed the Magic of Charlotte Tilbury skincare with an elevated expertise in the category.

- Proactively contribute to the brand's growth within the Skincare market, being the ultimate Charlotte Tilbury Skincare ambassador.

- Achieve sales targets, with a Skincare first mindset.

- Proactively link sell across product categories, to increase average transaction value (ATV) and average transaction units (AUS).

- Creating exceptional experiences for our customers which are authentic and tailored to their personal needs.

- Play an integral part in building Charlotte Tilbury Clientelling through book backs and data capture.

- Achieve service targets within our mystery shopping program with a laser focus on skin services, product knowledge & introduction.

- Accelerate overall performance within the skin category both independently and across the total team through a robust coaching program.

### Requirements:

- Completed NVQ Level 3

- Willing to go the extra mile to ensure customer leaves having received the very best luxury Skincare service.

- Driven, and results-oriented, seeking out ways to continually grow the business through Skin Events and Spa Masterclasses.

- Self-confident, able to approach and engage with customers at ease, using strong selling skills.

- Immaculately groomed and presented, embodying the brand values that customers have come to identify with Charlotte Tilbury.

- Target-focused and results-driven through strong commercial awareness and understanding of how to build capability to drive growth.

- Experience working within the beauty industry.

- Clear, consistent, and motivational communication style.

- Excellent presentation skills.

- Strong interpersonal skill with an independent and proactive working style.

- Strong people focus with a passion for developing teams.

- Effective communicator, both written and verbal.

- Personable and approachable, able to build rapport quickly and ability to influence others.

- Self-starter, able to motivate oneself and others.

### Benefits:

- Structured induction programme – Charlotte’s Magic Academy.

- Structured career development.

- Exclusive launches of our incredible products before anyone else.

- Access to Tilbury Treats – our very own rewards platform.

- Other fabulous benefits such as life assurance, birthdays off work, team sales incentives and many more.

## Skills

### Required
- NVQ Level 3
- Strong selling skills
- Excellent presentation skills
- Strong interpersonal skill
- Effective communicator
- Personable and approachable