# Manager, Account Management

**Company**: Mastercard
**Location**: Vienna, Austria
**Experience**: senior
**Job type**: full-time
**Category**: Sales
**Industry**: Finance

**Apply**: https://mastercard.wd1.myworkdayjobs.com/en-US/CorporateCareers/job/Vienna-Austria/Manager--Account-Management_R-291013?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_dcc5be97-518

## Description

Mastercard's Austria Account Management team builds and grows trusted partnerships with leading financial institutions and fintech clients in one of its strategically important European markets.

As Manager, Account Management, you will serve as a central point of contact for an assigned customer portfolio, developing a deep understanding of each client's priorities and connecting them with the right Mastercard products, services, and expertise.

**Responsibilities**

- Drive delivery against sales, net revenue, and portfolio growth targets.

- Develop and manage a strong sales pipeline across key customer accounts, working closely with Services, Product, Specialist Sales, and other internal teams.

- Develop customer strategies, compelling value propositions, messaging, and tailored business proposals.

- Analyse customer businesses through profitability modelling, financial forecasting, market intelligence, and competitive analysis to identify growth opportunities.

- Lead commercial negotiations and manage the customer agreement process through successful execution.

- Build and maintain strong, trusted relationships with senior customer stakeholders.

- Collaborate effectively across Mastercard's functions and markets, contributing to a high-performing and supportive team environment.

**Requirements**

- Proven experience in developing and executing sales strategies for complex and/or large customer accounts preferred in the consulting, IT, or financial services industry.

- Strong track record of achieving sales and revenue targets while building long-term, trusted customer relationships.

- Demonstrated ability to leverage Mastercard's core products, services, capabilities, and rules to create value and drive business growth with customers.

- Strong commercial and analytical skills, with the ability to translate complex data and insights into actionable business strategies.

- Excellent communication, negotiation, and stakeholder management skills, including confidence engaging with senior executives.

- A university degree in business administration, economics, or technical discipline is a prerequisite for this position.

- Fluent in German and English, with strong business communication skills in both languages.

## Skills

### Required
- German
- English
- sales strategy
- customer relationship management
- financial analysis
- commercial negotiation

### Nice to have
- consulting
- IT
- financial services
- profitability modelling
- market intelligence
- competitive analysis

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