# Programme Manager / Delivery Lead **Company**: Howden **Location**: London **Work arrangement**: hybrid **Experience**: senior **Job type**: full-time **Category**: Insurance **Industry**: Insurance **Apply**: https://hyperiongrp.wd3.myworkdayjobs.com/en-US/hyperion_external/job/London/Programme-Manager---Delivery-Lead_R0018642-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply **Canonical**: https://yubhub.co/jobs/job_dcc59253-8b2 ## Description Howden is a fast-paced dynamic organisation with ambitious growth targets. Howden Specialty is a rapidly growing international insurance broking business placing over £7 billion of premium supporting seventy thousand clients in 110 countries. We are transforming our business to a tech and AI enabled cutting edge digital leader. The Programme Manager / Delivery Lead is accountable for the leadership, governance and successful delivery of strategic technology programmes and projects across Howden Specialty Technology. **Delivery Leadership** - Lead the successful delivery of strategic technology programmes and projects across Specialty Technology. - Provide oversight, challenge and assurance across all project and agile delivery activities. - Drive delivery predictability, quality, governance compliance and stakeholder satisfaction. - Identify, manage and mitigate programme risks, issues, dependencies and delivery constraints. - Ensure delivery plans are realistic, integrated, resourced and aligned to agreed business outcomes. - Establish appropriate governance structures and decision-making forums to support programme success. **People Leadership** - Line management of Project Managers, Scrum Masters and associated delivery professionals. - Recruit, onboard and develop high-performing delivery teams. - Undertake regular performance reviews, objective setting, coaching and career development activities. - Foster a culture of accountability, collaboration, continuous improvement and delivery excellence. - Support succession planning and capability development across the Delivery function. **Governance & Delivery Standards** - Define, implement and maintain delivery governance, frameworks, methodologies and controls. - Drive adherence to agreed delivery standards, policies, processes and operating models. - Support the Head of Delivery & Change and CTO in evolving the Delivery Lifecycle and governance framework. - Ensure consistent application of project, programme and agile delivery practices across the portfolio. - Provide regular assurance reviews and quality assessments of delivery artefacts and plans. **Financial Management** - Maintain accountability for programme and project financial performance. - Ensure accurate forecasting, tracking and reporting of project expenditure. - Provide oversight of Project Manager and Scrum Master budget responsibilities. - Support business case development, investment governance and funding approval processes. - Identify opportunities to improve value delivery and optimise technology investment. **Resource & Capacity Management** - Ensure accurate capacity planning across delivery teams. - Maintain visibility of resource utilisation, allocation and future demand. - Oversee leave management, team availability and delivery capacity forecasting. - Collaborate with Technology leadership to address resource gaps and capability requirements. **SDLC Compliance & Controls** - Ensure compliance with Software Development Lifecycle (SDLC) policies and standards. - Drive effective project governance throughout all delivery stages. - Maintain appropriate controls supporting audit, risk and regulatory requirements. - Promote continuous improvement of delivery frameworks, tooling and governance processes. **Technology Governance Coordination** - Coordinate and support: Architecture Review Board (ARB), Change Advisory Board (CAB), Investment Funding submissions, Business Case preparation and approval activities. - Ensure delivery teams are prepared for governance reviews and decision forums. - Track actions, decisions and approval outcomes through completion. **Change, Training & Adoption** - Partner with Business Change teams to ensure effective adoption of delivered solutions. - Coordinate training, communications and change activities required to realise business value. - Support delivery teams in embedding change management best practice throughout programme lifecycles. **PMO & Executive Reporting** - Produce and assure portfolio, programme and project reporting outputs. - Lead preparation of governance materials, Steering Committee packs and executive reporting. - Ensure reporting remains accurate, timely, transparent and decision-focused. - Provide meaningful delivery insights, trends and recommendations to senior stakeholders. **Stakeholder Management** - Build effective relationships with business and technology stakeholders. - Develop stakeholder engagement and communication strategies. - Influence and collaborate across multiple levels of the organisation, including C-suite executives. - Present delivery status, risks, investment cases and strategic recommendations to senior leadership forums. **Leadership Contribution** - Act a senior member of the Specialty Technology leadership community. - Participate actively in Delivery Leadership, Technology Leadership and governance forums. - Contribute to strategic planning, operating model development and organisational transformation initiatives. - Champion continuous improvement, innovation and delivery maturity growth across the organisation. **Knowledge, Skills & Experience** - Significant experience leading complex technology programmes and portfolios. - Proven people leadership experience managing Project Managers, Scrum Masters or comparable delivery teams. - Strong programme, project and agile delivery management expertise. - Experience working within regulated and governance-driven environments. - Demonstrable financial management and budget control experience. - Excellent stakeholder management skills, including engagement with Executive and C-suite stakeholders. - Strong understanding of SDLC, governance frameworks and technology delivery controls. - Experience preparing business cases, investment submissions and executive governance materials. - Strong communication, facilitation and influencing skills. - AI Basic to Strong skills ## Skills ### Required - Programme Management - Project Management - Agile Delivery - Governance - Financial Management - Resource Management - SDLC - Stakeholder Management - Leadership ### Nice to have - SAFe - Agile - Scrum - MSP - PRINCE2 - PMP - Architecture Governance - Change Governance - Portfolio Management --- Source: [Apply at hyperiongrp.wd3.myworkdayjobs.com](https://hyperiongrp.wd3.myworkdayjobs.com/en-US/hyperion_external/job/London/Programme-Manager---Delivery-Lead_R0018642-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)